Field Team Manager

Ardour Associates Ltd; Hatfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading utilities contractor in the UK is seeking a Field Team Manager to lead and manage field operatives on the Affinity Water contract. The ideal candidate will have proven management experience in the utilities sector, particularly water infrastructure. You will oversee compliance with health and safety standards while ensuring operational efficiency and effective communication with clients. Competitive salary and benefits offered.

Benefits

Competitive salary

Company vehicle & Fuel Card

Pension and benefits package

Training and development opportunities

Qualifications

• Proven management experience in a field-based utilities environment.
• Strong knowledge of utility construction, maintenance, or repair processes.
• Excellent leadership and people management skills.

Responsibilities

• Manage and coordinate daily activities of field teams.
• Ensure compliance with Health, Safety, Environmental, and Quality standards.
• Act as the primary point of contact for client representatives.

Skills

Management experience

Knowledge of utility construction

Leadership skills

Understanding of HSEQ standards

Communication skills

IT literacy

Job description

Overview

Role: Field Team Manager (Utilities - Affinity Water Contract)

Location: Affinity Water Patch

Reports To: Operations Manager / Contract Manager

Role purpose

The Field Team Manager will be responsible for leading and managing a team of field operatives delivering works on the Affinity Water contract. The role requires strong leadership, excellent organisational skills, and experience in the utilities sector—ideally within water infrastructure. The successful candidate will ensure that all operational, health, safety, quality, and client performance targets are achieved in line with company and client expectations.

Key Responsibilities

• Manage and coordinate daily activities of field teams delivering services on the Affinity Water contract.
• Ensure compliance with all Health, Safety, Environmental, and Quality (HSEQ) standards.
• Act as the primary point of contact for client representatives, ensuring effective communication and relationship management.
• Monitor and report on performance against contract KPIs, SLAs, and project milestones.
• Provide leadership, mentoring, and performance management to field staff.
• Plan, schedule, and allocate resources to ensure efficient delivery of works.
• Support the mobilisation and delivery of new projects within the contract.
• Investigate and resolve operational issues, escalating where necessary.
• Drive continuous improvement in service delivery and operational efficiency.
• Ensure all operatives have the correct training, certifications, and equipment.

Skills & Experience Required

Essential

• Proven management experience in a field-based utilities environment (preferably water).
• Strong knowledge of utility construction, maintenance, or repair processes.
• Excellent leadership and people management skills.
• Strong understanding of HSEQ standards and risk management.
• Ability to work under pressure and deliver against tight deadlines.
• Excellent communication and stakeholder management skills.
• IT literacy, including MS Office and work management systems.

Personal Attributes

• Proactive and solutions-focused.
• Strong organisational and planning skills.
• Professional and client-focused approach.
• Ability to motivate and inspire teams.
• Commitment to health, safety, and quality standards.

Package

• Competitive salary
• Company vehicle & Fuel Card
• Pension and benefits package
• Training and development opportunities

Ardour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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