Field Support Engineer

Syntech Recruitment Ltd; Greater London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading tech company in the UAV sector is seeking a dynamic Field Support Engineer to provide both on-site and remote technical support. The role involves delivering customer training, performing field testing on high-tech drone systems, and ensuring operational safety and compliance. Ideal candidates will have a strong engineering background and familiarity with Linux and networking, as well as customer support experience.

Qualifications

• Strong engineering background in relevant fields.
• Experience with Linux CLI and networking.
• Ability to handle high-pressure situations.

Responsibilities

• Troubleshoot and resolve system issues on-site and remotely.
• Conduct field tests and provide feedback for improvements.
• Train users and assist with customer inquiries.

Skills

Troubleshooting

Technical Support

Customer Training

Linux CLI

Networking

C++ Programming

Education

Engineering Background (Software/Electronic/Mechanical)

Job description

Syntech Recruitment is pleased to be working with a leading tech company in the UAV sector who is looking for a dynamic Field Support Engineer to provide technical support, deliver customer training, and perform field testing on cutting-edge drone systems. You’ll be hands-on with high-tech solutions used in critical industries like security and defence. Field Support Engineer Duties

• Troubleshoot and resolve system issues (on-site & remote).
• Perform regular maintenance, software updates, and upgrades.
• Train users and support customer inquiries.
• Conduct field tests and provide feedback for product improvements.
• Ensure safety and compliance during operations.

Field Support Engineer Profile

• Strong engineering background (Software/Electronic/Mechanical).
• Linux CLI, networking, and some programming knowledge (C++ ideal).
• Experience with high-pressure situations and customer support.
• Bonus: Drone regulatory knowledge, pilot license, or UAV experience.

Apply nowto find out more about this Field Support Engineer opportunity. Application Process:We aim to respond to all applicants within 5 working days. If you don't receive a response within this period, please consider your application unsuccessful. Privacy and Data Retention:By applying to this position, you confirm your consent to the retention of your personal data. The data you provide will only be used for recruitment purposes, stored securely, and treated as confidential in compliance with our Privacy Policy. Our T&C’s, Privacy Policy, and Disclaimers are available on our website: www.Syntechrecruitment.co.uk Syntech Recruitment Limited:We act as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.