Field Services Engineer

ZipRecruiter; York; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the medical device industry is seeking a Customer/Field Service Engineer to join their team in York. This role involves servicing, maintaining, and installing medical equipment in various healthcare settings. The ideal candidate will have a strong background in electronics or electrical engineering, coupled with excellent communication skills and field service experience.

Qualifications

• Experience in the medical industry (electrical equipment) required.
• Field service experience is essential.
• Full UK driver’s license needed.

Responsibilities

• Perform servicing, maintenance, installation and upgrading for medical equipment.
• Ensure customer satisfaction and contractual terms/SLA are met.
• Communicate effectively with customers and colleagues.

Skills

Excellent IT skills

Excellent communication skills

Education

HNC/HND in Electronics or Electrical Engineering

Job description

Job Description

Customer/ Field Service Engineer – York – Medical Device

About the Company:

We are looking for a highly experienced Field Service Engineer from the medical equipment or medical instrument industry. Working with the customer service team, you will provide service, maintenance and installation services to a range of clients including hospitals and clinics.

Responsibilities:

• Perform servicing, maintenance, installation and upgrading for medical equipment.
• Maintenance of test equipment and tools.
• Ensure customer satisfaction and contractual terms/ SLA are met.
• Effectively communicate with customers and colleagues.
• Escalate issues when needed.
• Adhere to relevant codes of conduct, safety, quality and regulatory requirements.
• Ensure that all administrative tasks are completed on time and to an acceptable standard.
• Attend product training sessions.
• Ensure the timely processing of parts.

Requirements:

• HNC/HND in Electronics or Electrical Engineering.
• Field service experience from the medical industry (electrical equipment).
• Excellent IT skills (MS Office and an understanding of networks).
• Excellent communication skills.
• Full UK driver’s license.