Field Services Engineer

ZipRecruiter; Horsham; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading company in the defence industry is seeking a Field Service Engineer to provide support for advanced surveillance and fire control systems. This role involves hands-on maintenance and installation of complex systems across various platforms, requiring strong technical skills and excellent customer service capabilities.

Benefits

Group Pension Plan – matched contributions up to 5%

Income Protection Scheme & Employee Assistance Program

Company Share Incentive Plan & Save-As-You-Earn Scheme

Discounts on Gym Memberships

Rewards Platform – including high street discounts

Qualifications

• Experience in maintaining complex systems in military environments.
• Strong electronics knowledge including control theory and servo tuning.
• Proficient in mechanical and electro-mechanical systems.

Responsibilities

• Provide global support for surveillance and fire control systems.
• Perform offsite repairs, system installations, and post-service reporting.
• Conduct factory acceptance testing and continuous improvement initiatives.

Skills

Communication

Relationship Management

Troubleshooting

Assembly

Maintenance

Job description

Job Description

Field Service Engineer

SALARY – UP TO £40,000!

LOCATION – HORSHAM

What we can offer you:

• Group Pension Plan – with matched contributions up to 5%
• Income Protection Scheme & Employee Assistance Program
• Company Share Incentive Plan & Save-As-You-Earn Scheme
• Discounts on Gym Memberships
• Rewards Platform – including high street discounts, employee benefits, and health & wellbeing offerings

The role:

As a Field Service Engineer, you will provide global support for advanced surveillance and fire control systems across naval, land, and vehicle platforms. This role involves installing, maintaining, and optimizing hardware and software products while ensuring top-tier customer service. Key responsibilities include performing offsite repairs, system installations, and post-service reporting, as well as supporting sales demos and equipment trials. You will also conduct factory acceptance testing, risk assessments, and continuous improvement initiatives, playing a critical role in maintaining system reliability and customer satisfaction.

What we need from you:

• Experience in maintaining complex systems using electrical and mechanical assembly tools within military environments, including naval, army, or air force applications.
• Strong electronics knowledge, including microcontrollers and fundamental control theory, with expertise in servo tuning and a basic understanding of radar, optics, and communication systems.
• Proficient in mechanical and electro-mechanical systems, with a solid grasp of assembly, maintenance, and troubleshooting.
• Extensive knowledge of electrical, mechanical, and PC architecture, along with software skills for problem diagnosis, software installation, and updates.
• Excellent communication, relationship management, and stakeholder engagement skills, with the ability to professionally represent the company in complex on-site customer interactions.

For Security Clearance reasons to work this role you must have British citizenship or be a dual with British citizenship

This role is perfect If you're interested in working with one of the fastest growing names in the defence industry, click "Apply Now"!