Field Services Coordinator

000844 Freudenberg Flow Technologies Ltd.; Port Talbot; On-site; GBP 32,000 - 45,000; Full time

Job summary

Freudenberg Flow Technologies Ltd. in Port Talbot is seeking an experienced professional to coordinate order processing, production progress, and interdepartmental communications.

You will clarify offers, track orders, and ensure timely delivery while coordinating shipping and customer acceptances. The role involves mentoring junior team members, supporting change management, and ensuring compliance with export controls.

Qualifications

• Has skills developed through formal training or work experience.

Responsibilities

• Clarifies offer, delivery and cost-relevant detailed clarification with the sales managers as well as all departments involved (requesting the order entry package)
• Controls order and production progress and coordinates between all departments
• Evaluates the urgency of contracts in consultation with the project manager, the industry departments, design, order lines and manufacturing
• Prepares the spare parts business: Information to the operating subsidiary and, if necessary, Key Account Manager
• Maintains the order data folder (ADAM) in consultation with the design
• Coordinates technical changes as well as change of scope of delivery
• Ensures timely delivery to the customer including shipping coordination
• Organizes and participates in customer acceptances (3rd Party Inspection etc.)
• Ensures compliance with legal export control regulations
• Proposes further development and improvement of the order processing process
• Acts as a liaison between customers and the organisation.
• Gives guidance to & mentors more junior team members

Job description

Working at Freudenberg: We will wow your world!

Responsibilities

• Clarifies offer, delivery and cost-relevant detailed clarification with the sales managers as well as all departments involved (requesting the order entry package)
• Controls order and production progress and coordinates between all departments
• Evaluates the urgency of contracts in consultation with the project manager, the industry departments, design, order lines and manufacturing
• Prepares the spare parts business: Information to the operating subsidiary and, if necessary, Key Account Manager
• Maintains the order data folder (ADAM) in consultation with the design
• Coordinates technical changes as well as change of scope of delivery
• Ensures timely delivery to the customer including shipping coordination
• Organizes and participates in customer acceptances (3rd Party Inspection etc.)
• Ensures compliance with legal export control regulations
• Proposes further development and improvement of the order processing process
• Acts as a liaison between customers and the organisation.
• Gives guidance to & mentors more junior team members

Qualifications

Has skills developed through formal training or work experience

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Flow Technologies Ltd. Welcome to Freudenberg Without Freudenberg, indoor air would not be as clean, cars would not drive and wounds would not heal as quickly. And these are just three examples from thousands of our applications.

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.