Field Services Compliance Auditor - South West

Utilita Energy Ltd; Sheffield; Remote; GBP 40,000; Full time

Job summary

An innovative energy company is seeking a Field Services Compliance Auditor to join their award-winning team. This role is pivotal in maintaining high standards in smart meter installations while coaching engineers to excel in their performance. You will conduct audits, ensure compliance with industry regulations, and report on progress to the Compliance Manager. With a commitment to sustainability and customer empowerment, this forward-thinking firm offers a vibrant work environment and numerous benefits from day one, making it an exciting opportunity for those passionate about energy efficiency and compliance.

Benefits

Bonus Scheme

Career Progression

25 Days Annual Leave

Wellbeing Support

Health Care Scheme

Employee Assistance Programme

Exclusive Packages

Paid Volunteering Day

Death in Service Benefit

Pension Contribution

Qualifications

• Experience in smart meter installation and compliance with British Standards.
• Strong communication skills for effective feedback delivery.

Responsibilities

• Conduct field audits on engineers and provide constructive feedback.
• Ensure compliance with industry legislation for meter installations.

Skills

Smart Meter Installation

Compliance Knowledge

Communication Skills

Coaching Skills

Education

CCN1, MET1 or equivalent

National PTO from NSAP

Electric PTO

Tools

Smart Meter Technology

Industry Standards Knowledge

Job description

Field Services Compliance Auditor - South West

Field Services Compliance Auditor - South West

Apply locations Remote - South West time type Full time posted on Posted 11 Days Ago job requisition id JR100181

Job Title: Field Services Compliance Auditor
Location: South West
Salary: £39,024
Hours: 40 hours per week

Established in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers' pockets and the planet.

Are you an experienced Dual Fuel Engineer looking to move into a compliance-based role?

We have a great opportunity for you to join our Field Services team, where we are committed to enabling people to be the best they can be.

What does this role involve?

Utilita’s Field Services team are award winning in Smart Meter installation, as a Field Service Compliance Auditor you will play a key role in maintaining this standard.

Day to day you will:

• conduct field audits on employed and contracted engineers and provide feedback;
• offer coaching to motivate your allocated field engineers in order to excel in performance;
• ensure that gas and electric meters are installed in accordance with industry legislation and Utilita’s procedures;
• report progress of engineers to the Compliance Manager to help ensure monthly audit KPI’s are delivered.

Who are we looking for?

You will have up to date experience of installing and fixing smart meters and be able to display a good understanding of all relevant British Standards and industry regulations.

Recording of accurate information is key, therefore you will have good written and verbal communication skills. You will be confident in delivering feedback, whilst remaining approachable and engaging.

Successful candidates will hold:

• CCN1, MET1 or equivalent
• National PTO from NSAP
• Electric PTO
• 3-phase electric & medium pressure gas preferred (although training will be provided)

Your role will involve having access to our customers' homes, so you’ll need to go through some enhanced security vetting.

The Important Things! (FYI Benefits available from your first day!)

• Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
• Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
• Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
• Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
• Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
• Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
• Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
• Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
• Death in service – we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
• Pension – we contribute 4% of your salary when you contribute 5%.

About us

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe "what you can see, you can save". Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!