Field Service Technician - Remote

Tritium®; Coventry; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading technology company in Coventry is seeking a highly skilled Field Service Technician to provide technical support and maintenance services. Responsibilities include diagnosing and repairing equipment, training end-users, and maintaining records. Candidates should have a technical degree and at least 2 years of experience. Excellent communication and customer service skills are required.

Qualifications

• 2+ years of experience in a similar role.
• Strong mechanical and electrical skills.
• Ability to work independently and as part of a team.

Responsibilities

• Travel to client sites to provide technical support and maintenance services.
• Diagnose and repair equipment, including mechanical, electrical, and software issues.
• Provide training and support to end-users on equipment operation and maintenance.

Skills

Mechanical skills

Electrical skills

Excellent communication

Customer service skills

Education

Technical degree or certification

High school diploma or equivalent

Job description

Summary

We are seeking a highly skilled and motivated Field Service Technician to join our team. The successful candidate will be responsible for providing technical support and maintenance services to our clients in various industries. The Field Service Technician will be required to travel to client sites to diagnose and repair equipment, as well as provide training and support to end-users.

Responsibilities

• Travel to client sites to provide technical support and maintenance services
• Diagnose and repair equipment, including mechanical, electrical, and software issues
• Provide training and support to end-users on equipment operation and maintenance
• Install and configure new equipment and software
• Maintain accurate records of service calls, repairs, and equipment inventory
• Collaborate with other team members to identify and resolve technical issues
• Communicate effectively with clients to ensure their satisfaction with our services

Qualifications

• High school diploma or equivalent
• Driving license required
• Technical degree or certification in a related field
• 2+ years of experience in a similar role
• Strong mechanical and electrical skills
• Experience with troubleshooting and repairing equipment
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Willingness to travel to client sites as needed