Field Service Technician Peterborough, ON

BearCom; Ely; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading provider of wireless solutions in Ely is looking for a Field Service Technician I. This role involves the installation and support of wireless communication systems, with a strong focus on customer service and technical skill. The ideal candidate will have experience with troubleshooting, basic programming, and a background in electronics. Competitive compensation and extensive benefits are offered, including medical insurance and tuition reimbursement.

Benefits

Highly competitive compensation

Medical, dental, and vision insurance

Long-term disability insurance

Employee referral bonus

Tuition reimbursement

Qualifications

• Exceptional customer service skills.
• Technical ability to create innovative solutions.
• Basic electronics background preferred.

Responsibilities

• Install and support wireless communications systems.
• Create basic programming codeplugs.
• Troubleshoot and repair defective equipment.

Skills

Customer service

Basic programming

Troubleshooting

Basic electronics

Proficient in MS Office

Job description

About BearCom :

• Largest Distributor of Wireless Voice, Data, and Video Solutions in North America
• 40+ Years Industry-Leading Experience
• Partnerships with Motorola, JVC Kenwood, Avigilon, +More
• 75+ Branches Across North America

Job Description :

As a Field Service Technician I with BearCom, you will be involved in the installation and support of wireless communications systems.

Our Technicians are the heart of every service location, and we rely on their expertise in the delivery of the best service and solutions for our customers. The ideal candidate will provide exceptional customer service and possess the technical ability to create innovative solutions that meet and exceed customer needs.

• Create Basic Programming Codeplugs (less than 12 channels)
• Basic Mobile Installations (Radio, Antenna, Modem, DC-DC Converters)
• Troubleshoot and Repair Defective Two-Way Radios and Other Wireless Equipment (Radio, Power Supply, Antenna, Etc.)
• Some Regional and/or Overnight Travel and On-Call Hours May Be Required

Preferred Qualifications :

• Basic Electronics Background (12V and/or Low-Voltage Systems)
• RF / Telecommunications / Networking Experience a Plus
• Proficient in MS Office Suite (Outlook, Word, Excel)
• Must Have Valid Driver’s License
• Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process

Benefits :

BearCom values professional growth and invests in developing our team members. We provide extensive on-the-job training and cover fees for most professional certifications.

You’ll also receive :

• Highly Competitive Compensation
• Medical, Dental, and Vision Insurance, including Family, and EFAP
• Virtual Healthcare
• Long-Term Disability Insurance
• Employee and Dependent Life Insurance
• Paid Vacation & Time Off
• Company Matched RRSP Plan
• Use of Company Vehicle (certain positions only)
• Employee Referral Bonus
• Tuition Reimbursement
• On-site parking
• Company Recognition Program

KEYWORDS : Motorola, Kenwood, ICOM, Avigilon, Two-Way Radio, GPS, VOIP, WI-FI, BDA / DAS, RF, UHF, VHF, MOTOTRBO, LMR, OSHA 10, FCC GROL, L3Harris, CET, Network+, Security+, P2P, P2MP, PtMP, P25, Astro25

BearCom is an equal-opportunity employer committed to diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected status.