Field Service Technician II-IV

Ingenia Communities Group; North Shields; On-site; AUD 60,000 - 90,000; Full time

Job summary

Join a dynamic and rapidly growing property group as a Grounds and Maintenance Supervisor. This role offers the chance to lead a dedicated team while ensuring the grounds are maintained to the highest standards. Enjoy a friendly work environment that values its people and fosters a sense of community. With opportunities for career progression and a competitive package, this position is ideal for those passionate about customer service and outdoor maintenance. Experience the beauty of Port Stephens while making a real impact in a vibrant community setting.

Benefits

Employee rewards and recognition program

Discounted accommodation rates

Friendly environment

Qualifications

• Experience in grounds/maintenance roles is essential.
• Ability to lead and direct a team effectively.

Responsibilities

• Maintain public open spaces and ensure high-quality standards.
• Manage the site budget for grounds and maintenance.
• Provide customer service to guests and residents.

Skills

Customer Service

Leadership

Teamwork

Grounds Maintenance

Education

Full 'C' Class Driver's License

Job description

Soldiers Point NSW 2317, Australia Req #11764

Tuesday, 18 February 2025

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.

We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.

Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.

About the Location

Watch sensational sunsets and relax on a picturesque peninsula as you stay at Ingenia Holidays Soldiers Point in Port Stephens. Nestled amongst stunning waterways and calm swimming beaches, your accommodation options are varied, with a range of cabins, unique Airstream stays and ensuite and powered caravan and camping sites to choose from.

About the Role

As Grounds and Maintenance Supervisor, you will provide a high level of customer service to our guests while maintaining the grounds of the park, including a vast array of amenities. You will also coach, train, and mentor the Grounds and Maintenance team to ensure high standards are maintained.

This is a permanent, Full-Time position.

Responsibilities

1. Maintain all public open space areas to a high standard as indicated on the site plan.
2. Ensure that all works carried out by Grounds & Maintenance are completed to a high-quality standard and in accordance with instructions.
3. Maintain garden beds including pruning, weeding, fertilising, replanting, mulching, and hedging as required.
4. Maintain lawns and plants.
5. Manage the site budget allocated to grounds and maintenance and ensure remain within budget.
6. Maintenance and general repairs in relation to guest and resident accommodation.
7. Regularly check and attend to general repairs to all public open space areas as required.
8. Respond and assess permanent resident queries and escalate to relevant trades if required.
9. Advise the Manager of any significant financial pressures and strains put on the site as a result of budgetary limitations.
10. Ensure rubbish bins are collected and emptied.
11. Clean and maintain the pool and pool area in accordance with procedures (if applicable).
12. Arrange and administer all repairs and/or maintenance of tools and equipment.
13. Ensure there is a maintenance register in place to record equipment servicing and repairs.
14. At all times exercise and maintain the highest respect for the residents, guests and employees.
15. Overnight shifts required.

About You

1. Demonstrated experience in a grounds/maintenance role.
2. Full 'C' class drivers license.
3. Demonstrated ability to provide leadership and direction to other staff.
4. Excellent customer service skills and teamwork.
5. Availability to work weekends.

Culture and Benefits

1. Employee rewards and recognition program.
2. Discounted accommodation rates at Ingenia holiday parks.
3. Friendly environment.

Please note that to be considered for this role you must be able to work in Australia and be residing in Australia at the time of application. You will be required to complete a National Police History Check for this role.

No agencies please.

In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and apply now! We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check.