Field Service Technician Edinburgh / Glasgow

TN United Kingdom; United Kingdom; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading company is seeking a Junior Field Service Technician based in Edinburgh or Glasgow. In this role, you will support prestigious clients by providing hardware repair services and customer training. The position offers full training, a competitive salary, and a chance to start a rewarding technical career.

Benefits

Company vehicle and fuel card

Competitive salary with overtime

Qualifications

• Proven knowledge in IT required.
• Willingness to learn and participate in regular training.
• Understanding of IT, EPOS, Break Fix is ideal.

Responsibilities

• Provide vital repair services in retail environments.
• Utilize diagnostic tools for troubleshooting and repairs.
• Instruct customers on usage of hardware and software.

Skills

IT knowledge

Communication

Customer Support

Education

Qualification in IT

Job description

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Field Service Technician Edinburgh / Glasgow, United Kingdom

Client:

Location:

Job Category:

Other

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EU work permit required:

Yes

Job Reference:

43a05422b0c5

Job Views:

36

Posted:

29.05.2025

Expiry Date:

13.07.2025

Job Description:

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

This is a fully remote job and can be based in Edinburgh/Glasgow location.

We have an exciting opportunity to work as a Junior Field Service Technician, supporting one of our most prestigious clients. As a Junior Field Service Technician, you will provide vital repair services in retail environments within an assigned territory. You will be part of our customer-facing technical teams.

Full product training is provided. Company vehicle and fuel card. Competitive salary with additional overtime at enhanced rates and standby payments.

If you are looking to start a field-based technical career, come and be part of our market-leading organization.

Responsibilities:

• Gain familiarity with Field Service Technician practices and procedures.
• Participate in assigned hardware and software training (on the job, classroom, and web-based).
• Utilize Diebold Nixdorf’s diagnostic tools to perform troubleshooting.
• Perform hardware repairs and maintenance.
• Clean, adjust, and configure components.
• Configure and install applicable software.
• Perform routine checks according to documented procedures.
• Instruct and train customers on the usage and operation of installed hardware and software.
• Participate in the implementation of measures to achieve agreed KPIs.
• Assist with special projects as assigned.

Who we are looking for:

• Qualification or proven knowledge in IT.
• Willingness to learn from and participate in regular training (some remote).
• Ideally have an understanding of one of the following: IT, EPOS, Break Fix, Customer Support.
• Good written and verbal communication skills.
• Full, clean UK driver’s license required.

We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors, and military spouses/partners.