Field Service Technician (E-ONE)

ZipRecruiter; Oxford; On-site; GBP 37,000 - 53,000; Full time

Job summary

A leading industrial equipment distributor is seeking a Field Service Technician to perform hands-on technical services for E-ONE grinder pumps throughout New England. The role requires strong communication and customer service skills, attention to detail, and the ability to work independently. A high school diploma and valid driver's license are essential. Competitive benefits including an Employee Stock Ownership Program are offered.

Benefits

Employee Stock Ownership Program

Bonus Program

Tuition and Certification Assistance

401k Match

Flexible Spending Account

Comprehensive Health Insurance

Life Insurance

Short & Long-Term Insurance

Qualifications

• Must be able to lift 50 lbs. unassisted and 100 lbs. assisted.
• Experience working with residential or municipal customers.
• Ability to read and interpret diagrams and schematics.

Responsibilities

• Perform maintenance & repair services for E-ONE grinder pumps.
• Prepare proper documentation for assigned work.
• Understand and adhere to all safety-related policies.

Skills

Communication skills

Customer service skills

Analytical skills

Teamwork

Attention to detail

Flexibility

Education

High school diploma / GED equivalent

Tools

Test/measuring equipment

Job description

Job Description: Join our Team of Employee Owners! Why work for a company when you can own it?

FRMA/Siewert Equipment, a Division of Cummins-Wagner, is seeking a Field Service Technician at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and leader in the distribution of industrial and mechanical equipment.

Job Title: Field Service Technician (E-ONE)

Department: FRMA Service

Location: Oxford, Massachusetts

Reports To: Service Supervisor

Job Overview:

The Field Service & Repair Technician (E-ONE) performs hands-on technical services primarily for Environment ONE (E-ONE) grinder pumps and pump stations. This position requires a motivated professional with a high degree of technical aptitude to provide both in-shop and field service to support Residential and Municipal customers throughout New England. Essential characteristics include good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and some travel.

Our most successful Field Service Technicians:

• Possess superior communication, analytical, and organizational skills
• Exhibit goal-oriented behaviors and time management principles
• Exude a customer-focused attitude
• Apply extensive attention to detail to all tasks
• Toggle between projects and responsibilities with ease
• Possess basic experience with computers and wireless communication devices
• Must be able to lift 50 lbs. unassisted and 100 lbs. assisted
• Ability to read and interpret diagrams and schematics
• Ability to operate test/measuring equipment
• Possess experience working with residential or municipal customer
• Possess a High school diploma / GED equivalent
• Must be able to pass background and reference checks, as well as a drug test
• Must maintain an active driver’s license with a clean driving record

Scope of Responsibility

• Maintenance & repair services for E-ONE grinder pumps and pump stations
• New equipment start-up commissioning and training
• Prepare proper documentation for assigned work
• Provide and maintain common tools for assigned work
• Develop knowledge and expertise with all aspects of E-ONE pumps and pump stations
• Build and maintain positive relationships with customers, coworkers, and suppliers
• Maintain an organized, clean & resourceful work environment to include the shop, individual work areas, and service vehicle
• Understand and adhere to all safety-related policies, rules, and guidelines
• On-Call rotation for after-hours service required
• Frequent day travel throughout New England with some overnight travel required
• Perform all other duties as assigned

Cummins-Wagner Competitive benefits package:

• Employee Stock Ownership Program
• Bonus Program
• Tuition and Certification Assistance
• 401k Match
• Flexible Spending Account
• Comprehensive Health Insurance
• Life Insurance
• Short & Long-Term Insurance

Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on any basis prohibited by applicable law. Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company.