Field Service Technician - Diesel Generator

-; Borough of Wyre; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading company in the power generation sector is seeking a qualified field service technician to join their team. This role involves independent and team work on power generation equipment ranging from 300kw to 4.0Mw. The technician will perform maintenance, troubleshoot issues, and deliver exceptional customer service. Ideal candidates will have at least 5 years of experience, strong mechanical and electrical skills, and a commitment to safety.

Qualifications

• 5+ years in power generation service and repairs.
• Skills in mechanical and electrical troubleshooting.
• Ability to interpret schematics and provide outstanding customer service.

Responsibilities

• Perform maintenance and repairs on power generation equipment.
• Troubleshoot electrical and mechanical issues.
• Provide service and support during field visits.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Strong communication skills

Customer service

Education

Minimum of 5 years' experience in power generation service

Computer literacy

Job description

Penn Power Systems is seeking a qualified power generation field service technician capable of working independently or in teams on power generation equipment in the 300kw to 4.0 Mw range. Requirements include a blend of mechanical and electrical capabilities.

Requirements

Essential Job Duties and Responsibilities include, but are not limited to:

• Scheduled maintenance and repairs of backup power generation equipment
• Mechanical and electrical troubleshooting of controls, switchgear, and accessories such as batteries, battery chargers, heaters, motors, and pumps. Strong AC/DC power skills are required for electrical troubleshooting and problem solving.
• Troubleshoot and repair electrical contactors, motors, relays, contacts, generator components, and controls.
• Maintain good oral, written, and interpersonal skills.
• Ability to learn, work independently, exercise good judgment, and foster a safe working environment.

Education and Experience

• Minimum of 5 years' experience in power generation service, industrial mechanical-electrical troubleshooting, and repairs.
• Computer literate.
• Strong communication skills.
• Ability to interpret schematics.
• Good driving and disciplinary records (no disciplines issued in the past 12 months).

Must Be Able To

• Provide dedication and commitment in daily activities.
• Strive for a 'Best in Class' standard.
• Make decisions swiftly and confidently.
• Keep organized files accessible to relevant parties.
• Deliver outstanding customer service and develop customer loyalty.
• Work under pressure, meet deadlines, and handle multiple tasks flexibly.

Accountabilities

• Learn, work independently, exercise judgment, and prioritize safety.
• Support customers during field visits or dispatches.
• Manage on-site installation, repair, maintenance, and testing tasks.
• Diagnose errors and determine solutions.
• Produce detailed service and expense reports promptly.
• Operate vehicles safely and utilize field systems effectively.
• Understand customer needs and recommend appropriate solutions.
• Build positive customer relationships.

Environmental and Physical Requirements

This role involves exposure to mechanical parts, heights, airborne particles, chemicals, and electrical hazards. Physical activities include standing, walking, lifting up to 50 lbs, pushing, pulling, and occasional climbing and crouching. Reasonable accommodations are available for qualified individuals with disabilities.