Field Service Technician Automation

Job Description

To support customers with (but not limited to) Amada Automation Systems including core machines in the Manchester, NH territory. This includes installation, service, operational training, networking, programming training, software training, application training.

ESSENTIAL FUNCTIONS:

• Proficient in troubleshooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
• Able to precisely follow layout drawings and blueprints used in the installation of equipment.
• Complete status (service) reports on a daily basis and expense reports on a weekly basis.
• The ability to communicate in English.
• Excellent customer relations and follow-through.
• Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, and stooping.
• Operation, applications, software, and part programming capabilities, and customer training of such.
• Use of Amada applications software used in line control and part programming.
• Regular travel within assigned territories.
• Ability to lift up to 50 lbs.

NON-ESSENTIAL FUNCTIONS:

• The ability to communicate in Spanish.

REPORTING RELATIONSHIP:
Reports to Regional Service Manager

KNOWLEDGE:
A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience.

SKILLS:

• Ability to analyze and repair mechanical, hydraulic, pneumatic, optical, and electrical systems.
• Ability to use hand tools, Volt/Ohm meter, and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.

TRAVEL:

• Routine travel within assigned territories with occasional overnight stays.
• Territory - Manchester, NH.

PAY RATE: $27.00 - $30.00/HR

BENEFITS:

• Major Medical and Hospitalization
• Pharmacy
• Dental
• Vision
• 401(k) Plan
• Profit Sharing
• Life Insurance
• Long-Term Disability
• 12 Paid Holidays
• Travel Accommodations
• Travel/Mileage Pay
• $200 Work Boot Voucher
• Uniform, laptop, cellphone, toolbox provided

WORKING CONDITIONS:
LIFTING: Average Weight: 50 lb. Frequency: Daily