Field Service Technician

Reevr; West Midlands Combined Authority; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading employee-owned automation consultancy is seeking a Field Service Technician for their Warwick HQ. This role involves building and testing machines for the pharma and FMCG sectors, ensuring high service standards and delivering meaningful work. Candidates should possess a mechanical or electrical engineering apprenticeship, strong fault-finding skills, and a willingness to travel, with opportunities for career development and a supportive work culture.

Benefits

Time-and-a-half for hours outside standard day

Career development for multi-skilled engineers

Flexible working and top culture

Qualifications

• Hands-on experience with automated machinery.
• Comfortable with DC, single-phase, and three-phase systems.
• Field service or maintenance experience preferred.

Responsibilities

• Building and testing machines in-house.
• Installing and commissioning machinery.
• Troubleshooting electro-mechanical issues on-site.

Skills

Fault-finding across electro-mechanical systems

Communication skills

Professionalism under pressure

Education

Recognised apprenticeship in mechanical and/or electrical engineering

Tools

Automated machinery

Electrical schematics

Pneumatic schematics

Mechanical schematics

Job description

Field Service Technician – Build It. Test It. Own It.

Warwick HQ UK Travel Occasional International Split Between Workshop & Field

Looking for more than just a wrench-turning service job?
This is a future-facing role with an employee-owned automation consultancy building machines other companies won’t touch.

You’ll work across bespoke systems in the pharma, medical device, and FMCG sectors — machines that deliver cancer treatments, automate cleanroom processes, or even 3D print chocolate.

The Role
You’ll split your time between the workshop (building machines, running FATs, training) and the field (installing, commissioning, troubleshooting, supporting customers). It’s not a firefighting role — it’s a planned hire designed to support forecasted machine sales and ensure high service standards as demand grows.

You’ll be supported by experienced engineers and a proactive manager who values attitude, adaptability, and hands-on skill over buzzwords on a CV.

What You’ll Be Doing

• Building and testing machines in-house
• Supporting FATs and learning in-house systems
• Travelling to install and commission machinery (UK & occasional international)
• Troubleshooting electro-mechanical issues on-site
• Training end users and providing ongoing technical support
• Advising on upgrades, spares, and modifications
• Acting as a friendly, professional face of the company
• Working with the Customer Care team to close feedback loops and spot improvement opportunities

What You’ll Bring

• A recognised apprenticeship in mechanical and/or electrical engineering
• Hands-on experience with automated machinery
• Strong fault-finding skills across electro-mechanical systems
• Confidence reading electrical, pneumatic, and mechanical schematics
• Comfortable with DC, single-phase, and three-phase systems
• Ideally, you’ll have field service or maintenance experience, but if you’re proactive and eager to learn, we’ll invest in you
• A can-do attitude and willingness to travel when needed
• Great communication skills and professionalism under pressure

Why This Role Stands Out
Time-and-a-half for hours outside the standard day
No personal vehicle abuse – use your own car for local jobs, and we’ll hire you one for long-distance
Forward-thinking leadership – this isn’t a plug-the-gap hire
Career development for multi-skilled engineers (or those who want to be)
You’ll get to see the machines you helped build in action
Real voice in an employee-owned business
Flexible working, top culture, and award-winning projects

This is a role for engineers who want variety, growth, and the chance to do meaningful work on machines that actually matter.

Apply now, or drop us a message if you'd like to hear more first.