Field Service Technician

Hemmersbach GmbH & Co. KG; Lancaster; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading IT infrastructure services company in the United Kingdom is looking for a candidate to deliver exceptional Break/Fix support. The role requires 18 months of IT experience, strong troubleshooting skills, and the ability to drive 50-200 miles per day. This position offers a meaningful impact as part of a company that invests in social causes.

Benefits

Health insurance

Internal career development

International environment

Job with purpose

Life insurance

Sick leave payments

Qualifications

• 18 months of IT experience (or equivalent) required.
• Willingness to drive 50-200 miles per day for work.
• Experience in troubleshooting hardware, software, and application issues.

Responsibilities

• Deliver Break/Fix support to customers.
• Handle inbound calls and answer questions.
• Document troubleshooting steps in a ticketing system.

Skills

IT experience

Ability to build relationships

Experience in OS, Apps and H/W installation

Troubleshooting skills

Job description

Deliver exceptional Break/Fix support to all customers in your area.

Contact us directly if you have any questions about this open job position

• 18 months of IT experience (or equivalent)
• Ability to build relationships
• Experience in OS, Apps and H/W installation and troubleshooting depending on project products
• Willingness to drive 50-200 miles per day.
• Handle inbound calls and answer questions
• Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

• Health insurance
• Internal career development
• International environment
• Job with purpose
• Life insurance
• Sick leave payments