Field Service Technician

ZipRecruiter; Salisbury; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a leading employee-owned company as a Field Service Technician, leveraging your skills in mechanical equipment service. This role involves supporting a diverse customer base with on-call duties and the opportunity to grow within a dynamic team. Enjoy generous employee benefits including stock ownership, bonus programs, and comprehensive health insurance.

Benefits

Employee Stock Ownership Program

Bonus Program

Tuition and Certification Assistance

401(k) Match

Flexible Spending Account

Comprehensive Health Insurance

Life and Long-Term Insurance

Qualifications

• Minimum of two years’ experience in mechanical equipment service.
• Field service experience with pumps and air compressors.
• Must pass background checks, reference checks, and drug testing.

Responsibilities

• Provide expert field service and repairs on pumps and air compressors.
• Conduct start-up, commissioning, and training for equipment.
• Maintain a clean work environment and represent the company professionally.

Skills

Communication

Analytical skills

Organizational skills

Time management

Customer-focused attitude

Troubleshooting skills

Basic computer skills

Mechanical experience

Electrical experience

Ability to lift heavy weights

Education

High School diploma or GED

Job description

Job Description

Join our Team of Employee Owners!

Why work for a company when you can own it?

Cummins-Wagner Company, Inc. aims to remain the premier manufacturer's representative and distributor of mechanical equipment and machinery within our trading area. We serve the industrial, process, heating, cooling markets, and the wastewater industry.

Job Title: Field Service Technician
Department: Maryland Service Department
Location: Salisbury, Maryland
Reports To: Service Manager

Job Overview

The Field Service Technician is a highly self-motivated professional with a minimum of two years’ experience in mechanical equipment service (e.g., air compressors, pumps). This role requires providing service on a 24/7 basis, with some overnight stays and mandatory training that may require out-of-town travel for up to one week.

Our most successful Field Service Technician:

• Possesses superior communication, analytical, and organizational skills
• Exhibits goal-oriented behaviors and effective time management
• Maintains a customer-focused attitude
• Pays close attention to detail in all tasks
• Can toggle between projects and responsibilities with ease
• Has mechanical and electrical experience with pumps and air compressors, including troubleshooting skills
• Has basic computer skills and familiarity with wireless communication devices
• Can lift 50 lbs. unassisted and 100 lbs. with assistance
• Can read and interpret diagrams and schematics
• Can operate test and measuring equipment
• Has pump and air compressor field service experience
• Holds a High School diploma or GED
• Must pass background checks, reference checks, and drug testing

Scope of Responsibility

• Perform expert field service and repairs on pumps and air compressors independently
• Follow OSHA safety requirements at all times
• Conduct start-up, commissioning, and training for new and repaired equipment
• Complete service documentation accurately and utilize electronic devices (e.g., wireless tablets)
• Communicate effectively with customers and colleagues
• Maintain an organized and clean work environment, including the shop, work area, and service vehicle
• Represent Cummins-Wagner professionally and courteously
• Be available for on-call duties and travel for out-of-town jobs
• Assist in training new technicians
• Perform other duties as assigned

Employee Benefits

• Employee Stock Ownership Program
• Bonus Program
• Tuition and Certification Assistance
• 401(k) Match
• Flexible Spending Account
• Comprehensive Health Insurance
• Life and Long-Term Insurance

Our History

Founded in 1960, Cummins-Wagner began as a small company committed to customer service, which fueled its growth. An ESOP was established in 1985, making employees the owners. Today, over 250 Employee Owners are dedicated to customer satisfaction, representing our strength and success. We value our team and look forward to welcoming new members.

Note: As a 100% Employee-Owned Company, we are committed to equal opportunity employment and do not discriminate based on any legally protected status.