Field Service Technician

Ganymede Solutions Ltd; Reading; On-site; GBP 38,000; Full time

Job summary

A leading engineering firm is seeking a Field Service Technician specializing in diesel engines. You will be responsible for fault diagnostics and providing exceptional customer service in various sectors including rail. The ideal candidate must have NVQ3 qualifications and experience with ECU technology. This role offers competitive salary, benefits, and the opportunity to advance your career within the rail industry.

Benefits

Company Van

Fuel Card

Private Medical

Attractive Pension

25 Days Holiday

Qualifications

• Experience in maintenance and troubleshooting diesel engines.
• Demonstrable experience of fault diagnostics.
• Ability to work in highly safety-critical environments.

Responsibilities

• Carry out fault diagnostics on modern diesel engines.
• Perform remote diagnostics to identify likely faults.
• Provide customer service and maintain client relationships.

Skills

Mechanical and electrical maintenance of diesel engines

Fault diagnostics

Customer service

ECU familiarity

Education

NVQ3 or equivalent

Job description

Field Service Technician (Diesel Engines) - Field Based

M4 Corridor (Swindon, Reading, Slough, Bracknell, Oxford, London)

£37,423 per annum + Company Van & Fuel Card

Are you an experienced engineer who enjoys working with your customers to solve engineering problems? Do you have the engineering and commercial know-how to effectively represent a global leading brand? If so, you should continue reading…

The Company

You will be joining an organisation synonymous with engineering excellence, developing leading power generation technology solutions for customers in the marine, construction, agricultural, rail and defence sectors (amongst others). A genuine leader in their field, this company provides comprehensive training for the engineers, to reflect the developing and emerging technology in its product range. Customer relationships are key, hence the Service Engineer we are looking for will have a clear track record of delivering added value services in client facing roles.

The Ideal Candidate

You will be experienced in both the mechanical and electrical maintenance of diesel engines and / or propulsion systems and associated electrical control technology, ECU’s (Electronic control unit). Qualified to NVQ3 as a minimum you will have demonstrable experience of fault diagnostics and remote diagnostics and conditioning.

Working in the customer location that is a highly safety critical environment, you will be required to undertake pre-employment checks including medicals, drug and alcohol screens

Due to the nature of the role, we welcome applications from the ex-forces personnel, such as RAF, Royal Navy or British Army, or experienced engineers within Marine, Rail, Automotive, HGV or Bus sector. This is a fantastic opportunity to move your career towards the Rail sector!

The Role

As the Field Service Technician, you’ll be carrying out fault diagnostics on modern diesel engines, downloading data, ECU (Electric Control Unit) familiarity.

Fully product training will be provided as Service Engineers are responsible as product experts for ensuring performance and availability for the diesel engines in the rolling stock. Whilst hands on work, at the heart of this role is being able to undertake remote diagnostic work to obtain, evaluate and interpret data to identify likely faults before physically seeing the engine. This represents intermediate fault-finding activity and fault resolution courtesy of effective condition monitoring.

The Salary

Basic salary of£37,423 per annum. As this is a field based role, you'll also be provided with a work Van, fuel card, laptop, mobile, 40 hours a week, 25 Days holiday + BH, Attractive pension where the organisation contributes 9% + your contribution, private medical and other big company benefits are offered as standard.

If you are passionate about providing exceptional customer service within a Rail Service Engineer role and can offer the knowledge and flexibility the role requires, get in touch for immediate interview!

Either email your CV to [e-mail] or call 07814890976to discuss

Please note – you must be able to prove eligibility to work in the UK to be considered for this position

Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation