Field Service Technician

Sharpsmart Ltd; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading healthcare service provider as a Field Service Technician. This full-time permanent role involves managing installations and customer audits, requiring strong organizational skills and a clean driving license. With competitive salary and extensive travel across hospitals in Yorkshire, this opportunity promises job stability and growth.

Benefits

Private medical cover

Referral programmes

Discounts across various services

Job stability

Qualifications

• Experience in a similar role in a clinical environment.
• Strong organizational and planning skills to manage multiple tasks.
• Good IT skills, specifically intermediate Excel proficiency.

Responsibilities

• Project manage installations and audits at customer sites.
• Identify customer training needs and deliver accordingly.
• Maintain customer schedules and adjust resources as necessary.

Skills

Organizational skills

Planning

IT skills

Relationship building

Health and safety focus

Tools

Excel

Job description

Join Sharpsmart Field Service Team in the role of Field Service Technician, playing a key role in the installations at our customer hospitals locations across the region (Yorkshire)

This customer facing role requires good organizational skills with the ability to work in a fast paced environment.

This is a full time permanent position that will require extensive travel and you will require a clean driving licence and DBS check.

Role Responsibilities

• Complete routine customer audits
• Project manage installations, snagging and optimization of new contracts.
• Complete routine ward walks to identify ongoing customer requirements.
• Utilise stock management tools to analyse and balance stock holding
• Identify and deliver training and education requirements to our Hospital Porters
• Build, maintain and monitor customer portering schedules
• Review and adjust resource supplied, identifying efficiencies with transport, transporters and onsite support
• Identify accessory upsell opportunities via customer audits
• Review contract performance with regional contract manager
• Provide cover support in the absence of Hospital Porters when required.

What are we looking for?

• Experience working in a similar role in a clinical environment
• Strong planning and organisational skills with the ability to juggle multiple tasks
• Good IT skills including ability to use Excel proficiently (intermediate level)
• Ability to develop strong working relationships with key customer contacts and internal and external stakeholders
• Awareness and adaptability to working with hospital patient environment
• Health and safety focused
• Driving license
• DBS Check

Why work for us?

• Job stability & a permanent position – as an essential service to healthcare we are a non-seasonal and stable business
• Benefits–Examples includeprivate medical cover, referralprogrammes, and discounts across a range of stores,services, food & drinketc.
• Competitive salary
• Huge progression and growth opportunities

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