Field Service Technician

Barry-Wehmiller; Doncaster; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in automation and robotics seeks a Field Service Technician with expertise in programming and troubleshooting robotic systems. The role involves site support in global manufacturing facilities, requiring extensive travel and excellent problem-solving abilities. Candidates should have a solid engineering background and a proactive approach to work.

Qualifications

• Over 3 years’ experience with robotic systems, preferably in packaging.
• Proficient in programming Robots and PLCs.
• Ability to manage multiple responsibilities concurrently.

Responsibilities

• Program Robots, PLCs, and HMIs, conduct site surveys and support team.
• Troubleshoot system wiring and update project documentation.
• Start up, commission, and remotely support equipment.
• Provide training to customer staff.

Skills

Analytical skills

Problem-solving

Pneumatic schematics troubleshooting

Electrical schematics troubleshooting

Independent work

Team-oriented

Time management

Adaptability

Education

HNC/HND in engineering or related field

Tools

Rockwell PLCs

Siemens PLCs

Microsoft Office

Job description

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This Field Service Technician role requires a proven track record in programming, teaching, and troubleshooting equipment incorporating robotics and robotic arm installations from suppliers such as KuKa, Fanuc, Yaskawa, and ABB.

This position demands excellent analytical and problem-solving skills for programming and troubleshooting Robotic packaging machinery, line control systems, and specific experience with Allen-Bradley (ControlLogix, PLC5, SLC500), Siemens S7 PLCs, PanelView Plus HMI, Industrial Communication Networks (Ethernet IP, ASI, Profibus), and Indramat Servo Drives (Indra Drive, CS). The technician must understand advanced machine motion, operation controls, VFD functions, operations, and programming, along with pneumatic and electrical schematics troubleshooting.

The role includes site start-up support for integrated packaging equipment in the consumer products industry. It involves working in customer manufacturing facilities worldwide and at our Bircotes, Doncaster location on design, build, and testing of equipment before shipment. Extensive travel and physical activity are required.

Qualified individuals must work independently and within a team, be accountable remotely, and meet project deadlines. Holiday and weekend work are routine.

RESPONSIBILITIES

• Support teamwork and align with company policies and values.
• Perform I/O checks and troubleshoot system wiring.
• Conduct site surveys and participate in technical meetings.
• Program Robots, PLCs (including safety features), and HMIs (Siemens, Rockwell, others).
• Update project documentation with as-built information.
• Participate in Internal and Customer PDI’s.
• Sign off on equipment and projects as complete, ensuring they are fit for purpose, complete, and tested.
• Start up, commission, fault find, and remotely support equipment.
• Supervise contractors under the scope of work.
• Provide training to customer staff.
• Upload and identify the latest software versions on the network.
• Complete tasks within timelines and budget.
• Manage expenses and maintain tidy, hazard-free work areas.
• Comply with health and safety legislation and company policies.
• Travel as required, potentially on short notice, domestically and internationally.
• Work overtime, evenings, and weekends as needed.
• Attend training courses locally and abroad.

MINIMUM QUALIFICATIONS & EXPERIENCE

• Over 3 years’ experience with robotic systems, preferably in packaging.
• HNC/HND in engineering or related field.
• Experience with software design, Rockwell/Siemens PLCs, motion, and servo control is beneficial.
• Strong interpersonal and time management skills.
• Ability to convert various information into project documentation.
• Proficient in Microsoft Office.
• Ability to manage multiple responsibilities concurrently.
• Self-motivated, flexible, and team-oriented.
• Driven with a positive attitude.

ABOUT THE COMPANY

BW Integrated Systems has over 50 years of providing advanced conveyance, palletising, depalletising, and automation equipment, including robotics and adaptive systems, across global markets. We are committed to a culture of success, recognition, and fulfillment for our team members.