Field Service Technician

GANYMEDE SOLUTIONS LIMITED; Birmingham; On-site; GBP 37,000 - 44,000; Full time

Job summary

A leading engineering company is seeking a Field Service Technician to work on modern diesel engines across the Midlands. You will be responsible for diagnostics and ensuring the engines' performance, supported by comprehensive training and benefits including a company van and overtime opportunities. Applicants with automotive, rail, or marine experience are encouraged to apply.

Benefits

Company Van

Fuel Card

Laptop

Mobile Phone

Overtime available

Attractive pension scheme

Private medical benefits

25 Days holiday + BH

Qualifications

• Experience in mechanical and electrical maintenance of diesel engines is essential.
• Demonstrable experience of fault diagnostics and remote diagnostics required.
• Familiarity with ECU systems and customer service excellence are crucial.

Responsibilities

• Carry out fault diagnostics on modern diesel engines and perform remote diagnostics.
• Support customers in a field-based role while ensuring performance and availability.
• Engage in hands-on work while also interpreting data and identifying likely faults.

Skills

Fault Diagnostics

Customer Service

Mechanical Maintenance

Electronic Control Technology

Education

NVQ3

Job description

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Field Service Technician (Diesel Engines)

Basic salary starting at £37,423 per annum + Company Van + Fuel Card + laptop + mobile + Overtime available

Are you an experienced automotive technician who enjoys working with your customers to solve engineering problems? Do you have the engineering and commercial know-how to effectively represent a global leading brand? If so, you should continue reading…

The Company

You will be joining an organisation synonymous with engineering excellence, developing leading power generation technology solutions for customers in the marine, construction, agricultural, rail and defence sectors (amongst others). A genuine leader in their field, this company provides comprehensive training for the engineers, to reflect the developing and emerging technology in its product range. Customer relationships are key, hence the Service Engineer we are looking for will have a clear track record of delivering added value services in client facing roles.

The Ideal Candidate

You will be experienced in both the mechanical and electrical maintenance of diesel engines and / or propulsion systems and associated electrical control technology, ECU’s (Electronic control unit). Qualified to NVQ3 as a minimum you will have demonstrable experience of fault diagnostics and remote diagnostics and conditioning.

Working in the customer location that is a highly safety critical environment, you will be required to undertake pre-employment checks including medicals, drug and alcohol screens

Due to the nature of the role, we welcome applications from the ex-forces personnel, such as RAF, Royal Navy or British Army, or experienced engineers within Marine, Rail, Automotive, HGV or Bus sector. This is a fantastic opportunity to move your career towards the Rail sector!

The Role

As the Field Service Technician, you’ll be carrying out fault diagnostics on modern diesel engines, downloading data, ECU (Electric Control Unit) familiarity.

Fully product training will be provided as Service Engineers are responsible as product experts for ensuring performance and availability for the diesel engines in the rolling stock. Whilst hands on work, at the heart of this role is being able to undertake remote diagnostic work to obtain, evaluate and interpret data to identify likely faults before physically seeing the engine. This represents intermediate fault-finding activity and fault resolution courtesy of effective condition monitoring.

The Salary

Basic salary of£37,423 per annum + Overtime available + Company Van + Fuel Card, Laptop, Mobile Phone.

This role is field based, and will be covering the midlands region of Wolverhampton, Birmingham and Derby, Monday to Friday DAYS, 40 hours a week, 25 Days holiday + BH, Attractive pension scheme, private medical and other big company benefits are offered as standard.

If you are passionate about providing exceptional customer service within a Field Service Engineer role and can offer the knowledge and flexibility the role requires, get in touch for immediate interview!

Please note – you must be able to prove eligibility to work in the UK to be considered for this position

Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation