Field Service Technician

Sharpsmart; Ashby-de-la-Zouch; On-site; GBP 26,000 - 32,000; Full time

Job summary

Sharpsmart is seeking a Field Service Technician for their installations in customer hospitals across the Midlands. This full-time position will involve customer audits, training, and project management in a dynamic clinical environment. Ideal candidates will possess strong organizational skills and a clean driving license, and will enjoy job stability and progression opportunities within a crucial healthcare service.

Benefits

Private medical cover

Referral programmes

Discounts across services and stores

Competitive salary

Growth opportunities

Qualifications

• Experience in a similar role in a clinical environment.
• Strong planning and organizational skills.
• Good IT skills, Excel proficiency required.

Responsibilities

• Complete routine customer audits.
• Project manage installations and optimize contracts.
• Build and monitor customer portering schedules.

Skills

Organizational skills

Planning

Good IT skills

Health and safety awareness

Tools

Excel

Job description

Join Sharpsmart Field Service Team in the role of Field Service Technician, playing a key role in the installations at our customer hospitals locations across the region (Ashby / Midlands - national travel may be required.)

This customer facing role requires good organizational skills with the ability to work in a fast paced environment.

This is a full time permanent position that will require extensive travel and you will require a clean driving licence and DBS check.

Role Responsibilities

• Complete routine customer audits
• Project manage installations, snagging and optimization of new contracts.
• Complete routine ward walks to identify ongoing customer requirements.
• Utilise stock management tools to analyse and balance stock holding
• Identify and deliver training and education requirements to our Hospital Porters
• Build, maintain and monitor customer portering schedules
• Review and adjust resource supplied, identifying efficiencies with transport, transporters and onsite support
• Identify accessory upsell opportunities via customer audits
• Review contract performance with regional contract manager
• Provide cover support in the absence of Hospital Porters when required.

What are we looking for?

• Experience working in a similar role in a clinical environment
• Strong planning and organisational skills with the ability to juggle multiple tasks
• Good IT skills including ability to use Excel proficiently (intermediate level)
• Ability to develop strong working relationships with key customer contacts and internal and external stakeholders
• Awareness and adaptability to working with hospital patient environment
• Health and safety focused
• Driving license
• DBS Check

Why work for us?

• Job stability & a permanent position – as an essential service to healthcare we are a non-seasonal and stable business
• Benefits–Examples includeprivate medical cover, referralprogrammes, and discounts across a range of stores,services, food & drinketc.
• Competitive salary
• Huge progression and growth opportunities

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