Field Service Team Leader (Forklift Trucks)

Ernest Gordon Recruitment; Reading; Hybrid; GBP 48,000 - 52,000; Full time

Benefits offered by this job

Overtime

Door-to-Door Pay

Bonus

Training

Company Vehicle

Fuel Card

Job summary

Ernest Gordon Recruitment is seeking a Field Service Team Leader (Forklift Trucks) in Reading. The role blends hands-on engineering with leading a small team, spending around 70% in the field and 30% supporting and mentoring colleagues.You'll service, maintain and repair forklifts, diagnose complex faults, and drive performance for a regional team of 3-4 engineers. A full UK driving licence is required, and you will join a growing materials handling business with a clear career path.

Qualifications

• Senior Field Service Engineer background for forklifts or plant.
• Experience leading or mentoring small teams.
• Proven ability to diagnose complex mechanical and electrical faults.
• Full UK driving licence is required.

Responsibilities

• Service, maintenance, and repair of forklifts and materials handling equipment.
• Diagnose faults across mechanical, electrical, hydraulic, and electronic systems.
• Provide technical guidance to a team of 3-4 Field Engineers.
• Escalation point for advanced diagnostics and recurring issues.
• Manage your own customer base, servicing schedules and breakdowns.
• Support team performance, workload planning, and first-time fix rates.

Skills

Senior Field Service Engineer

Technical leadership

Diagnostics

Job description

Field Service Team Leader (Forklift Trucks)

£48,000 - £52,000 + Overtime + Door-to-Door Pay + Bonus + Training + Company Vehicle + Fuel Card

Reading

Are you a Senior Field Service Engineer or Engineering Team Leader looking to take the next step in your career, combining hands-on engineering work with responsibility for supporting and coordinating a small team?

On offer is a unique opportunity to join a growing materials handling business in a hybrid role combining technical expertise with team leadership. You will spend the majority of your time in the field (around 70%), while also mentoring engineers, supporting complex diagnostics, and helping drive team performance.

Due to continued growth, the company is exploring the addition of a Technical Specialist / Team Leader to support a small regional team and enhance technical capability across key customer sites.

This role would suit an experienced Field Service Engineer from a plant, forklift, or similar background who is confident with advanced diagnostics and is looking to take the next step into leadership without losing the hands-on element of the role.

The Role:

• Service, maintenance, and repair of forklifts and materials handling equipment
• Diagnose complex faults across mechanical, electrical, hydraulic, and electronic systems
• Provide technical support and guidance to a team of 3-4 Field Engineers
• Act as the escalation point for advanced diagnostics and recurring issues
• Manage your own customer base, including servicing schedules and breakdowns
• Support team performance, workload planning, and first-time fix rates

The Person:

• Senior Field Service Engineer or Technical Specialist background
• Experience working on plant, forklifts, or similar equipment
• Full UK driving licence

Reference: BBBH 25132

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will depend on your experience, qualifications, and skill set.