Field Service Site Manager

Siemens Gamesa; Wallsend; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading energy technology company is seeking a Field Service Manager to oversee project sites in the UK. This role involves coordinating service activities, managing teams, and ensuring compliance with safety regulations. The ideal candidate has a degree in engineering and experience in field service management within the energy sector. The position offers flexible work opportunities and a commitment to diversity.

Benefits

Medical benefits

Remote/Flexible work

Paid holidays and parental leave

Continual learning opportunities

Qualifications

• Proven experience in a field service management role.
• Ability to motivate and inspire a diverse team.
• Willingness to travel to project sites in the UK and overseas.

Responsibilities

• Manage and supervise field service teams at project sites.
• Coordinate and plan service schedules and logistics.
• Act as primary point of contact for customers.

Skills

Leadership skills

Organisational skills

Communication skills

ICT skills

Team management

Education

Degree in engineering or minimum HNC with apprenticeship

Tools

Microsoft Office

Job description

About the Role

Location: United Kingdom – Newcastle upon Tyne / Newcastle up Tyne

Company: Siemens Energy Limited
Organization: Gas Services
Business Unit: Service Europe & Africa
Engagement: Full-time

Responsibilities

• Manage and supervise field service teams at project sites, ensuring efficient and effective execution of service activities.
• Coordinate and plan service schedules, resources, and logistics to meet project timelines and customer requirements.
• Ensure compliance with safety regulations, company policies, and industry standards at all times.
• Act as the primary point of contact for customers, addressing their needs, concerns, and feedback promptly and professionally.
• Monitor and report on project progress, identifying and resolving any issues or challenges that may arise.
• Collaborate with internal teams, including engineering, procurement, and logistics, to ensure seamless project execution.
• Provide technical guidance and support to field service personnel, fostering a culture of continuous improvement and professional development.
• Maintain accurate documentation and records of service activities, including reports, work orders, and safety documentation.
• Drive a culture of safety, quality, and customer satisfaction within the field service team.

What You Bring (Qualifications)

• Degree in an engineering related field or a minimum HNC with a recognised apprenticeship. Relevant experience may be considered in lieu of both.
• Proven experience in a field service management role, preferably within the energy or industrial sectors.
• Strong leadership and team management skills, with the ability to motivate and inspire a diverse team.
• Excellent organisational and planning abilities, with a keen attention to detail.
• Strong communication and interpersonal skills, with the ability to build and maintain positive relationships with customers and internal stakeholders.
• Excellent ICT skills and proficient in Microsoft Office.
• Willingness to travel to various project sites both UK and overseas as required.

About the Team

"Let\'s make tomorrow different today" is our genuine commitment at Siemens Energy to customers and employees on the journey to a sustainable future. Our team drives innovation, develops new technologies, and applies cutting-edge manufacturing capabilities to deliver the most advanced gas turbines. These turbines set new standards in efficiency, reliability, and emission reduction—contributing directly to the energy transition. Working in Field Service means being at the centre of this mission, bringing technical excellence to every project and ensuring the equipment powering a cleaner, more reliable world operates at its very best.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We have thousands of dedicated employees in more than 90 countries; we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the basis for a portion of the world\'s electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a long legacy of innovation that supports decarbonization, new technologies, and energy transformation.

Commitment to Diversity

We celebrate character and diversity. Siemens Energy believes inclusion fuels our innovation. We welcome colleagues from all nationalities and backgrounds and do not discriminate based on ethnicity, gender, age, religion, identity, or disability.

Rewards/Benefits

• Opportunities to work with a global team
• Opportunities to work on and lead a variety of innovative projects
• Medical benefits
• Remote/Flexible work
• Time off/Paid holidays and parental leave
• Continual learning through the platform
• Access to a variety of employee resource groups