Field Service Representative - Luton/Watford

Baxter Healthcare; Watford; Remote; GBP 25,000 - 40,000; Full time

Job summary

Join a forward-thinking healthcare company as a Field Service Representative, where your role is vital in supporting hospitals by managing inventory and ensuring timely deliveries. This position offers a unique opportunity to work closely with healthcare professionals, contributing to patient care and operational efficiency. Enjoy a dynamic work environment with a focus on collaboration and personal growth. With a commitment to employee well-being, the company provides comprehensive benefits, including paid time off and educational assistance. If you're passionate about making a difference in healthcare and enjoy customer-facing roles, this is the perfect opportunity for you.

Benefits

Paid Time Off

Medical Insurance

Dental Insurance

Disability Insurance

Life Insurance

Paid Parental Leave

Retirement Savings Plan

Employee Stock Purchase Program

Flexible Health Care Spending Accounts

Educational Assistance Plan

Qualifications

• GCSE level education is required for this role.
• Good knowledge of MS Office tools is essential.

Responsibilities

• Conduct inventory checks and manage stock levels in hospitals.
• Communicate with the inventory supervisor regarding discrepancies.

Skills

Customer Service Skills

Effective Communication

Manual Handling

MS Office (Excel, PowerPoint, Outlook)

Interpersonal Skills

Education

GCSE Level Education

Tools

iPad

Job description

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Your role at Baxter

The Field Service Representative will deliver orders to assigned hospitals in the South Coast area, performing site orders counts and replenishment deliveries to Baxter accounts and visiting wards required to raise orders against set PAR levels and deliver fluids to given locations.

Remote based - Located between Luton and Watford

You’ll have the chance to collaborate with the warehouse team based in our National Distribution Center in Northampton and receive a full onboarding and training onsite to perform your work autonomously in the assigned hospitals.

Working hours will be Monday-Friday from 6:00 am to 4:00 pm with one rota day off per week.

What we'll offer

• Paid Time Off and Paid Holidays
• Medical, Dental, Disability and Life Insurance coverage
• Vision and Voluntary Benefits
• Paid Parental Leave
• Retirement Savings Plan
• Employee Stock Purchase Program
• Flexible Health Care Spending Accounts
• Educational Assistance Plan
• Ability to work overtime

What you’ll be doing

• Complete inventory checks within each ward at managed hospitals
• Review orders on arrivals and raise any discrepancies with the inventory supervisor
• Communicate PAR-level amendments as requested by the customer to the Managed Inventory Administrator
• Complete Expiry checks and log expired stock and report any damages to storage solutions in place in the hospital as part of the service
• Complete mileage forms of hire vehicles and report any damages

What you’ll bring

• Education background to GCSE Level
• Good knowledge of MS package (Excel, Power-point, Outlook)
• Manual Handling
• Comfortable using an IPAD
• Willing to travel to various UK Sites
• Confident in performing a customer facing /customer service role
• Effective verbal and written communication skills; strong interpersonal skills; ability to facilitate and work effectively in diverse, multi-functional teams
• Based in the area between Southampton - Portsmouth - Worthing area