Field Service & Repair Engineer / Assembler

Rexnord; Bedford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading industrial manufacturer is seeking a Field Service & Repair Engineer/Assembler in Bedford to manage customer repairs and provide on-site service work on various products. Responsibilities include handling customer returns, performing maintenance, and assembly work as needed. The ideal candidate will have mechanical service experience, good manual dexterity, and the ability to work efficiently under pressure. This role offers an opportunity to support industry-leading products in a dynamic environment.

Qualifications

• Experience managing customer repairs process and on-time delivery.
• Experience working remotely on customer installations and managing workloads.
• Ability to perform manual lifting and stand for extended periods.

Responsibilities

• Manage customer returns process for repair targets.
• Carry out service work on brakes, clutches, and couplings.
• Support quality and inspection to maintain ISO9001.

Skills

Mechanical / hydraulic service

Good manual dexterity

Working to engineering drawings

Experience with building assemblies

Good attention to detail

Flexible and hardworking

Ability to prioritize

Calm under pressure

Tools

MS Word

Excel

Job description

The Field Service & Repair Engineer / Assembler will be responsible for managing the customer repairs process as well as providing on-site service work at customer sites on Regal Rexnord supplied brakes, clutches and couplings. This includes diagnosing faults, performing scheduled maintenance, and ensuring optimal performance of Regal Rexnord products. They will also carry out assembly work when there is no field service and repair work.

Summary of Duties and Responsibilities

Service & Repair

• Manage customer returns process to achieve annual repairs sales target and on time delivery in line with customer expectations
• Strip and survey returned items and produce detailed report on parts and labour required with costings to repair the units if viable
• Rebuild customer returns to “as new” standard to allocated delivery date as required.
• Carry out service work on Regal Rexnord supplied Brakes, Clutches and Couplings at Bedford plant and remotely at customer site.
• Support Sales and Engineering with service, commissioning and sales support work on all Regal Rexnord products sold via Bedford plant.
• Support Quality and inspection to maintain ISO9001 quality management system and achieve on time delivery of processes.

Assembly

• View priority build board and select kit of parts for next assembly.
• Establish assembly operations from parts list, working instructions and drawings.
• Check kit for correct parts and refer to stores or supervision over any discrepancies.
• Operate overhead travelling gantry crane and provide correct slinging procedure to load and transport large items.
• Assemble and test products to specification, referring to working instructions and drawings, using air gun and spanners, paying particular attention to cleanliness of parts.
• Report to supervision any error found in component parts and problems leading to difficulty in assembly. Also report any deficiency in tool or measuring equipment.
• Ensure required standards of safety are adhered to and good housekeeping is maintained in the work areas. Use the PPE provided at all times. Report any health and safety concerns to supervision or the health and safety representative.
• Provide support for requirements of ISO 9001.
• To support the implementation of ABS, the continuous improvement process.

Skills/Experience requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Experience of maintaining processes and on time delivery.
• Experience of mechanical / hydraulic service / maintenance engineering.
• Experience working remotely on customer installations and managing own workloads
• Experience of producing reports in MS Word and Excel
• Working to engineering drawings
• Good manual dexterity
• Experience with building assemblies
• Ability to work efficiently to deadlines
• Good attention to detail
• Flexible and hardworking
• Ability to prioritise
• Calm under pressure
• A team player, with an efficient and proactive approach.

Minimum Requirements

In order to be considered for this role a candidate must be able to satisfy the following requirements:

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk, sit, lift, and use hands. Specific vision abilities required by this job include close vision and ability to adjust focus.

Manual lifting requirements include but not limited to the following:

• Regularly lift and/or move up to 5 kgs
• Frequently lift and/or move up to 10 kgs
• Occasionally lift and/or move up to 20 kgs

About Regal Rexnord

Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.

The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.

Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.