Field Service Manager

Harrison Scott Associates; Northern Ireland; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading supplier of packaging inks is looking for a Technical Field Service Specialist in Northern Ireland and Republic of Ireland. The ideal candidate will have expertise in solvent-based flexo or gravure ink application, alongside strong people management skills. This role entails supporting in-plant teams, conducting training, and troubleshooting equipment to ensure smooth operations. Join a company that values integrity and fosters a culture of learning and excellence.

Qualifications

• Experience in solvent-based flexo or gravure ink application.
• Ability to travel between customer sites.
• User-level experience in Microsoft Office.

Responsibilities

• Coordinate support for in-plant teams.
• Conduct training & development.
• Manage performance and troubleshoot equipment.

Skills

People Management

Solvent-based flexo or gravure ink application

Confident communication skills

Negotiation abilities

Tools

Microsoft Office

SAP

Job description

Job Title: Field Service Manager – Packaging Inks

Location: Northern Ireland and Republic of Ireland

Reference: GYJ79391

Contact: Telephone: [phone]

Job Description:

This is a fantastic Technical Field Service Specialist role requiring People Management / Supervisory experience within a sector that brings colour to printing and packaging products.

Our client is one of the most renowned suppliers of Inks to the Packaging & Printing industries, offering an unrivalled portfolio of products for the Flexible Packaging, Paper & Board, Narrow Web, and Publication Printing sectors. This high-performing company consistently delivers exceptional quality and value to its customers worldwide.

The main responsibilities of this Technical Field Service Specialist include coordinating support for in-plant teams, training & development, and performance management.

We seek candidates with experience in solvent-based flexo or gravure ink application and the ability to travel between customer sites. You will be the go-to person for troubleshooting, repairs, equipment installation, and ensuring smooth operations.

Additional Attributes:

• User-level experience in Microsoft Office applications; SAP experience is a plus.
• A self-starter with confident communication skills, responsiveness, and negotiation abilities.

This is a great opportunity to join an organization that values every employee's contribution. They uphold integrity, respect, and foster a culture of learning and creativity to drive continuous improvement and excellence.