Field Service Manager

Are you a dynamic and customer-focused professional with a strong background in property maintenance or construction? Do you have experience managing teams and resolving defects efficiently? If so, we have an exciting opportunity for you!

I am recruiting for a leading property developer based in West London, renowned for delivering high-quality homes and developments. As a Field Service Manager, you will play a critical role in ensuring customers receive exceptional aftercare and service.

Responsibilities

• Defect Analysis: Investigate and analyse property defects, ensuring root causes are identified and resolved promptly.
• Team Management: Lead and manage a team of skilled operatives, providing clear direction and support to deliver high standards of workmanship.
• Customer Engagement: Act as the face of the company, meeting customers to address concerns and ensuring their satisfaction with the resolution process.
• Operational Oversight: Plan and prioritise tasks effectively, balancing customer needs with operational efficiency.
• Quality Control: Conduct regular inspections to ensure all work meets our quality standards and complies with regulations.

Company Benefits

• Competitive salary of £50,000 per annum.
• Comprehensive benefits package, including bonuses, pension, and vehicle allowance.
• Career development opportunities within a growing and reputable company.
• A supportive and collaborative working environment.

If you’re passionate about delivering excellence and thrive in a fast-paced, customer-centric role, we’d love to hear from you.

Candidate Requirements

• Proven experience in a similar role, preferably within property development or a related industry.
• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• A proactive problem solver with a focus on customer satisfaction.
• Knowledge of construction processes, materials, and defect rectification.
• Full UK driving licence (essential).

Application Information

Field Service Manager / Defects Manager / Quality Assurance Manager
Location: West London and Surrounding Areas

Give us a call on 02070027878 or drop an email to james.goskie@cscrecruitment.co.uk and we can arrange a time that is good for you. If you decide after our conversation that you are happy where you are, then we absolutely understand.

Apply now

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