Field Service Engineer - X-ray Focused

Barrington James Limited; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company at the forefront of medical imaging technology as a Field Service Engineer. In this dynamic role, you will travel to client sites, providing essential on-site and remote support for X-Ray and medical imaging equipment. Your responsibilities will include installation, troubleshooting, and maintenance of various imaging systems, ensuring high service standards and customer satisfaction. This position offers the opportunity to work with cutting-edge technology and be part of a team that values excellence and innovation. If you have a passion for technology and a commitment to exceptional service, this role is perfect for you.

Benefits

Competitive compensation

Benefits package

Cutting-edge technology

Opportunity for professional growth

Qualifications

• Experience with medical imaging equipment and electrical systems.
• Proficiency with field service tools and mechanical systems.

Responsibilities

• Provide installation, troubleshooting, and maintenance for X-Ray and medical imaging equipment.
• Conduct preventative maintenance and quality assurance inspections.

Skills

Technical Skills

Communication Skills

Customer Service Skills

Ability to Work Independently

Can-Do Attitude

Self-Motivated

Tools

Field Service Tools

Service Software

Job description

Location: Hudson Valley
Industry: Medical Imaging Technology

About the Role:
We are looking for a Field Service Engineer to join a leading company in the medical imaging field. This role involves traveling to client sites to provide on-site and remote support for X-Ray and Medical Imaging equipment. You’ll be responsible for the installation, troubleshooting, maintenance, and repair of various imaging systems, while ensuring that all service standards are met and customer satisfaction is achieved.

Key Responsibilities:

• Provide installation, troubleshooting, and maintenance for X-Ray and other medical imaging equipment.

• Conduct preventative maintenance (PM) and quality assurance (QA) inspections.

• Manage and understand service software policies and procedures.

• Complete internal and external documentation in a timely manner.

• Attend vendor training (online or in-person) to keep up with equipment updates.

• Maintain and ensure proper functioning of service tools and meters.

• Stock critical replacement parts for consumables as necessary.

• Communicate directly with customers and internal departments to resolve issues efficiently.

• Represent the company’s core values in all customer interactions.

• Participate in an on-call rotation for after-hours customer service needs.

• Occasionally drive a company or rented vehicle to deliver or remove customer equipment.

Qualifications:

• Experience working with medical imaging equipment and basic electrical systems.

• Proficiency with field service tools and mechanical systems.

• Strong technical skills and ability to work independently.

• Excellent communication and customer service skills.

• Positive, can-do attitude with a commitment to teamwork.

• Willingness to travel and flexibility to work evenings or weekends if needed.

• Self-motivated with a strong sense of responsibility.

Why Apply:

• Be part of an industry-leading company at the forefront of medical imaging.

• Work with cutting-edge technology and expand your expertise.

• Competitive compensation and benefits package.

Physical Requirements:

• Ability to sit and stand for extended periods.

• Occasional lifting of 50+ lbs of equipment or materials.