Field Service Engineer- Wirral

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Client:

Virgin Media

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EU work permit required:

Yes

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Job Reference:

c277e2b5f665

Job Views:

3

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Salary:£29,000 - £36,200 per year

For this position, you must live in one of the following postcodes: CH1, CH2, CH3, CH4, CH5, CH6, CH41, CH42, CH43, CH44, CH45, CH46, CH47, CH48, CH49, CH62, CH63, CH64, CH65, CH66.

Join our team of Field Service Engineers (internally known as Field Technicians) and earn a competitive salary of £29,000, plus overtime (average £4,700) and performance-based commission of £2,500.

We’re looking for motivated, customer-focused individuals. No prior experience is required; we will train you in all aspects of the job and provide a mentor to support your success! After training, enjoy a better work-life balance with our 4-day workweek of 37.5 hours (Monday–Saturday) with a mix of 7.5 and 10-hour shifts.

No two days are the same, so you'll always be learning and facing new challenges.

• Be the expert in installations, fault fixing, and delivering excellent customer service
• Diagnose errors and technical problems and determine appropriate solutions
• Document processes and follow company protocols
• Collaborate with the technical team and share information across the organization

Who we are

The UK’s fastest broadband network, the nation’s best-loved mobile brand, and one of the UK's biggest companies. We have diverse, high-performing teams full of talent. Together, we offer the UK more choice and better value through our customer-centric values and ambitions. We are Virgin Media O2, and we look forward to seeing what you can do.

Virgin Media O2 is an equal opportunities employer committed to removing bias and barriers, fostering equity and inclusion throughout our policies and relationships. We encourage you to be your authentic self during your application process.

Must haves:

• A UK Manual driving licence

Additional qualities we seek:

• Comfort working at heights and outdoors in all weather conditions
• Enjoy solving problems and finding solutions for customers
• Ability to build strong relationships with customers
• Organized, customer-focused, motivated to help others

What’s in it for you

We offer benefits that support your well-being, rewards, and growth:

• A salary of £29,000, with £2,500+ OTE, plus a company van
• 25 days of annual leave, including your birthday
• Up to 10% matching contributions in our pension scheme
• Option to buy or sell up to 5 days of leave
• Wellbeing benefits including BUPA medical coverage (upgradeable), critical illness insurance
• Life insurance and healthcare plans
• Support for various family situations (neonatal leave, maternity & paternity policies, carers leave)

Learn more about our benefits here.

Next steps

After applying, you'll receive a link for an online video assessment. Successful completion will lead to a call from our recruiter to discuss the role further. The process continues with an online interview with a manager. Please inform us of any adjustments needed during the application. Thank you for your interest in Virgin Media O2.