Field Service Engineer - Watford

Dennis Eagle UK; Croydon; On-site; GBP 30,000 - 40,000; Full time

Job summary

Dennis Eagle UK is seeking a motivated Field Service Engineer to join their team. The role involves maintaining and servicing customer vehicles, requiring expertise in heavy vehicle repair and a commitment to high-quality standards. The successful candidate will enjoy a supportive environment that fosters professional growth and inclusivity while also benefiting from a comprehensive benefits package that includes training and development opportunities.

Benefits

25 days holiday plus Bank Holidays

Enhanced Pension Scheme

Employee Assistance Programme

Health Shield Medical Cash Plan

GP Anytime access

Training and Development opportunities

Cycle to Work Scheme

Care Concierge

Occupational Health Support

My Benefits Platform discounts

Qualifications

• Experience in heavy vehicle body and chassis maintenance.
• Working knowledge of vehicle technology systems.
• Qualified or time-served in relevant heavy vehicle maintenance.

Responsibilities

• Repair and service customer vehicles at premises and workshops.
• Diagnose faults and prepare vehicles for MOT inspections.
• Manage work using PDA software and maintain high standards.

Skills

Vehicle maintenance

Fault diagnosis

Customer service

Education

NVQ Level 3 in Heavy Vehicle Service and Maintenance

Job description

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Role: Field Service Engineer

Location: Watford (you'll report to the Croydon Service Centre)

Hours: 45 hours per week | between 08:00 and 17:30 Monday to Friday

Are you a skilled Field Service Engineer looking for a dynamic role? We are seeking a dedicated professional to repair, maintain, and service customer vehicles both at their premises and within our workshops. Your responsibilities will include diagnosing faults, preparing vehicles for MOT inspections, and ensuring all work meets our high-quality standards. You'll use computer-aided software for fault diagnosis and work independently at customer sites.

We value quality, safety, and customer satisfaction. As part of our team, you'll manage your own work using PDA software, maintain good housekeeping practices, and ensure all repairs meet customer requirements. A flexible approach to start/finish times, a commitment to health and safety, and a customer-focused attitude are essential.

Qualifications That Set You Apart Include

• Experience in the maintenance and repair of heavy vehicle body and chassis on RCVs or similar vehicles
• Working knowledge of vehicle technology systems
• NVQ, City & Guilds, Level 3 qualified in Heavy Vehicle Service and Maintenance, or equivalent, or time served
  
  

We welcome applicants from all backgrounds. Even if you don’t meet every single requirement, we encourage you to apply. We value potential and are committed to supporting your growth in the role.

At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. As part of our dedication to creating a supportive environment, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We invite you to engage in an open conversation with us about how we can best support you and ensure that your unique skills and talents are recognised and valued. Your success is integral to our collective growth, and we look forward to working together to create a workplace that empowers everyone to thrive.

Why You’ll Love Working Here

• 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week)
• Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 5x basic salary Death In Service.
• Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues.
• Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans.
• GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions.
• Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships.
• Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme.
• Care Concierge: Get help navigating the care system with access to a team of dedicated care experts.
• Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support.
• My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products.
• Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.
  
  

Please don’t delay your application, this role could be filled at any time for the right candidate.

Please be aware that Dennis Eagle is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

If you'd like to learn more about how we handle your information, please check out our Job Applicant Privacy Notice by clicking here.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Motor Vehicle Manufacturing

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