Field Service Engineer – UPS for Data Center Solutions

Delta Electronics EMEA; Hemel Hempstead; On-site; GBP 42,000 - 66,000; Full time

Job summary

Delta Electronics EMEA is seeking a Field Service Engineer – UPS (Data Center Segment) to deliver high‑quality on‑site service and technical support for UPS and DCS products across EMEA.

You will perform diagnostics, repairs and commissioning, provide escalated support, train and mentor field colleagues, and contribute to product and service improvements through root‑cause analysis. Fluent English is required; travel across the EMEA region is expected.

Qualifications

• Degree in Electrical Engineering or similar.
• Data-center or mission-critical UPS experience.
• Familiarity with SCADA/BMS systems.
• Minimum 3 years’ experience with UPS or power-electronics systems.
• Strong understanding of electrical systems and power infrastructure.
• Excellent communication skills, written and verbal.
• Hands-on experience troubleshooting high-power systems.
• Willingness to travel across EMEA.
• Fluent in English; additional languages beneficial.

Responsibilities

• Perform on-site diagnostics, troubleshooting, repair, and maintenance of Delta UPS and data-center power products.
• Lead complex service activities including Level 2–Level 5 commissioning, system start-ups, performance testing, and verification of correct installations.
• Provide escalated technical support for critical customer incidents.
• Conduct root-cause analysis and feed insights back to engineering and product teams.
• Deliver technical training programs to Delta field service engineers, partners, and customers.
• Develop training materials, troubleshooting guides, and best-practice procedures.
• Serve as a subject-matter expert for DCS products.
• Create and maintain service-related technical documentation.
• Define scope of work for installation, commissioning, and maintenance.

Skills

UPS experience

Data center experience

SCADA/BMS familiarity

Power electronics

Communication

Travel willingness

English fluency

Education

Electrical Engineering degree or similar

Job description

Delta Electronics EMEA is seeking a Field Service Engineer – UPS (Data Center Segment) to deliver high‑quality on‑site service and technical support for UPS and DCS products across EMEA.

You will perform diagnostics, repairs and commissioning, provide escalated support, train and mentor field colleagues, and contribute to product and service improvements through root‑cause analysis. Fluent English is required; travel across the EMEA region is expected.