Field Service Engineer - UPS

TN United Kingdom; Dartford; On-site; GBP 30,000 - 50,000; Full time

Job description

Location: London, Southeast, or Surrounding Areas

Role Overview:

As a Field Service Engineer, you will ensure the reliable operation of critical power systems. Your responsibilities will include commissioning, maintenance, service, and repair activities related to various uninterruptible power supply (UPS) solutions. You will demonstrate excellent communication skills and take complete ownership of assigned tasks, working within critical power environments.

Responsibilities:

1. Perform start-up/commissioning, preventative maintenance, and corrective maintenance on UPS equipment.
2. Lead critical power projects and collaborate with the sales team.
3. Provide support to customers and in-house teams.
4. Maintain a professional appearance and demeanour.
5. Document all required information for each site visit.
6. Manage installation projects and unit replacements.
7. Educate customers on the operation of their equipment.
8. Comply with safety policies, practices, procedures, and cyber security.

Skills and Attributes:

1. 2-5 years’ experience within the UPS industry or similar.
2. Professional Technical Bachelor’s degree or equivalent by experience.
3. In-depth knowledge of electricity/electronics principles and codes.
4. Strong customer skills with the ability to liaise at all levels.
5. Strong computer literacy, particularly with MS Office.
6. Excellent problem-solving abilities and adaptability.
7. Full clean driving licence.

What We Offer:

1. Competitive Salary
2. 25 days Annual Leave and Public Holidays
3. Pension Scheme
4. Bupa Health and Dental
5. Annual Bonus Scheme

Why Join Us?

Community and Growth: Become part of a best-in-class, diverse, and vibrant team that thrives on collective growth. From day one, access our academy training programmes to accelerate your learning and become an expert in our technology, industry trends, and processes.

Knowledge Sharing Culture: Engage in a culture of continuous learning through webinars, sales podcasts, and drop-in learning sessions. Benefit from structured two-way feedback to ensure ongoing improvement.

Comprehensive Toolset: Utilise an exhaustive toolset, including service standards, tools, and best practices, empowering you to excel in your role.

Collaboration and Support: Work closely with Application Engineering and Sales Support teams throughout the entire process. We are committed to your success.

Ambitious Team Culture: Surround yourself with ambitious and responsible colleagues. Our collegial team culture is a top priority.

Rewards and Development: Enjoy an attractive salary package, company pension plan, healthcare, and an annual bonus scheme. Exciting tasks await you, along with excellent development prospects.

Join us, where innovation meets impact. Apply today to be part of a team that values expertise, commitment, and growth.