Field Service Engineer – UK South

Elekta; Crawley; Remote; GBP 80,000 - 100,000; Full time

Job summary

A healthcare technology provider is seeking a Field Service Engineer based in Crawley, UK. This remote role involves the installation and servicing of MR-Linac systems. The ideal candidate will have an HNC in engineering, experience in a service environment, and excellent communication skills. Benefits include up to 25 paid vacation days, private medical insurance, and a car allowance.

Benefits

Up to 25 paid vacation days

Private Medical Insurance

Car allowance

Qualifications

• Minimum HNC or equivalent in a related engineering discipline.
• Experience in a service environment is essential.
• Clean Driving Licence required.

Responsibilities

• Carry out planned maintenance and emergency corrective maintenance.
• Install systems to required specification without supervision.
• Provide feedback to the Service Manager on problems and solutions.

Skills

Fault finding complex electronic systems

Excellent interpersonal and communication skills

Competent with IT technology including Windows OS

Education

HNC or equivalent in a related engineering discipline

Tools

Microsoft Office applications

Networking knowledge

Job description

We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available: Field Service Engineer- UK South - Remote.

Job Location: Crawley, United Kingdom.

We don’t just build technology. We build hope for everyone dealing with Cancer.

The Field Service Engineer is responsible for the installation and servicing of all Elekta products within the UK. This role will have a primary focus on MR-Linac systems within the region. This is a home-based role with a requirement to travel throughout the UK as required and as directed by the Regional Service Manager.

What you’ll do at Elekta

Would you like to be part of our driven global team, where we aim to attract and invite the best competences to Elekta? We are offering you an exciting opportunity to join our Service Team in the United Kingdom.

In this exciting and diverse role, you will work with a very diverse skill set including fault finding complex electronic systems down to component level and adjustment of the radiation beam to achieve the required output specification.

Responsibilities

• To carry out planned maintenance, emergency corrective maintenance, upgrades, installation work, courtesy calls to local customers and telephone support either from the office in the UK or from a remote location.
• To carry out all the work in accordance with Elekta’s safety instructions and procedures.
• To report any issues or problems that may adversely affect Elekta, the product, its ongoing reliability or the safety of any personnel to the Service Manager in a timely manner.
• To provide feedback to the Service Manager any problems, solutions or opportunities which may need to be communicated to other parties.
• To carry out without supervision corrective maintenance within acceptable timescales prompting escalation of the problem if required and maintaining ownership of problem until customer is satisfied.
• To install without supervision all systems within the product portfolio to the required specification and within the project timescales.

What you bring

• Minimum HNC or equivalent is a related engineering discipline.
• Completion of all relevant Elekta technical training courses up to 3rd line.
• Competent with relevant IT technology including Windows OS, Microsoft Office applications, networking.
• Excellent interpersonal and communication skills.
• Experience in a service environment.
• Demonstrable drive and commitment to Elekta and the tasks in hand.
• Clean Driving Licence.

Why should you join Elekta?

In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care.

Overview of some of our benefits for the United Kingdom are as below.

• Up to 25 paid vacation days (plus bank holidays).
• Holiday Purchase Scheme.
• Private Medical Insurance.
• Attractive Employer Pension Contribution Package.
• Life Assurance.
• Car allowance.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, genetic information, national origin, disability, veteran status, or any other status protected by law in the locations where Elekta operates.