Field Service Engineer* UK

Tomra Group; Greater London; Hybrid; GBP 36,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Electric company car

Flexible working arrangements

Company events

Private medical insurance

Laptop and tools provided

IDP coaching

Job summary

TOMRA is seeking a Field Service Engineer to support customers in South England and around London. You will install, commission, maintain and repair sensor-based sorting technologies and ensure top-notch service through excellent communication with our clients.

You will travel within a 60-mile radius of London and work with diagnostic tools and software, applying mechanical, electrical and systems knowledge to optimize performance. A valid UK driving license is required.

Qualifications

• ONC/HNC or equivalent in engineering preferred.
• Strong problem-solving with mechanical, electrical and software knowledge.
• Able to work with diagnostics tools and software.
• Customer-focused with strong communication.
• Valid UK driving license.
• Experience in recycling or industrial processing a plus.
• Located within a 60-mile radius of London.

Responsibilities

• Install, commission, maintain and repair sensor-based sorters.
• Deliver excellent customer experiences through clear communication.
• Optimize sorting systems and processes.
• Identify opportunities to add value with TOMRA products and services.
• Provide in-market feedback to HQ to drive customer delight.

Skills

Problem solving

Technical understanding

Electrical knowledge

Mechanical knowledge

Software diagnostics

Customer-focused

UK driving license

Education

Electrical/Mechanical Apprenticeship (ONC/HNC)

Tools

Diagnostics tools

Job description

Imagine a place where your contributions lead to real impact. Welcome to TOMRA, whereinnovation and sustainabilityare at the core of our mission. From all corners of the world, we transform how weobtain, use, and reuse the planet's resources. With innovation at our core, we develop and manufacture sensor-based sorting technologies for the global recycling and waste management industry. Our success is reflected in more than 9,000 sorting units installed and a presence in over 100 countries- making TOMRA Recycling a trusted partner for customers around the globe.

At TOMRA, we encourage a culture of purpose, collaboration, and continuous improvement. Our teams are empowered to make a real impact -driven by passion, guided by responsibility, and inspired by innovationwe make a shared commitment to sustainability. We believe that diverse perspectives fuel creativity, and we actively cultivate an inclusive workplace where everyone feels valued and heard.

To support our customer base in South England, we are looking for a driven and hands-on Field Service Engineer based to join our team.

Job Description

As a Field Service Engineer, you will be at the forefront of innovation-working hands-on withmanufacture sensor-based sorting technologies and making a real difference every day.
YourImpact

• Installing, commissioning, maintenance and repair of sensor-based sorters in TOMRA's Recycling install base
• Delivering exceptional customer experiences through top class communication and support using various mediums
• Optimizing of the sorting systems / process
• Identifying opportunities to add value to our customers businesses through the introduction of complementary TOMRA products, solutions and services
• Act as a conduit between our customer base and HQ by providing in market feedback so that we continuously look for opportunities to further delight our customers

Qualifications

Your Profile

• Apprenticeship in Electrical or Mechanical Engineering (ONC/HNC or equivalent preferred)
• Strong problem-solving mindset with good technical understanding (mechanical, electrical and software)
• Comfortable working with software, systems, and diagnostics tools
• Customer-focused with excellent communication skills
• Valid UK driving license
• Experience in recycling or industrial processing is a plus
• Ideally, you are located within a 60-mile radius of London to ensure efficient regional coverage

Additional Information

What we offer

• Competitive salary and bonus scheme
• Flexible working arrangements
• Invitation to company events
• Death in service/Life Assurance benefit
• Private medical insurance with optical and dental benefits
• Electric company car
• Laptop, mobiles phone and all tools provided
• Coaching (IDP - Individual Development Program)

*Tomra does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.