Field Service Engineer - Uddingston

TN United Kingdom; Glasgow; On-site; GBP 29,000 - 37,000; Full time

Job summary

An established industry player is seeking motivated Field Service Engineers to join their dynamic team in Glasgow. This role offers a competitive salary and the opportunity to earn additional performance-based commissions. As a key player in expanding access to faster broadband, you will tackle diverse challenges in installations and customer service. With comprehensive training and a supportive work environment, you will thrive in a role that balances technical expertise with customer engagement. If you are ready to make a difference and enjoy a rewarding career, we encourage you to apply.

Benefits

Company Van

25 Days Annual Leave

BUPA Medical Coverage

Critical Illness Insurance

Life Insurance

Healthcare Plans

Family Support Policies

Pension Contributions

Qualifications

• Experience in customer service and technical installations.
• Ability to diagnose technical issues and provide solutions.

Responsibilities

• Install and fix faults for Virgin Media services.
• Document processes and collaborate with technical teams.

Skills

Customer Service

Problem-Solving

Technical Diagnosis

Installation Skills

Education

UK Manual Driving License

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Virgin Media

Location:

Glasgow, United Kingdom

Job Category:

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

7c9208a1eff1

Job Views:

3

Posted:

26.04.2025

Expiry Date:

10.06.2025

col-wide

Job Description:

Salary: £29,000 - £36,200 per year

Postcode area: G65,G67, G68, G69, G71, G72, ML1, ML4, ML5, ML7, ML8, ML9, ML10, ML11, ML12

Join our team of Field Service Engineers and earn a competitive salary of £29,000, plus overtime (average £4,700) and performance-based commission of £2,500.

If you are motivated and customer-focused with the skills and experience we are looking for, apply now. Our comprehensive training will prepare you for a 4-day work week (37.5 hours, Monday – Saturday) with shifts of 7.5 and 10 hours.

Enjoy diverse daily challenges and contribute to expanding Virgin Media O2’s reach across the UK, providing faster broadband to new customers.

• Be the expert in installations, fault fixing, and customer service
• Diagnose errors and technical issues, determine solutions
• Document processes following company protocols
• Collaborate with technical teams and share information

Additional Information:

Must have a UK Manual driving license. Be comfortable working at heights and outdoors in all weather conditions. Display problem-solving skills, be organized, and confident.

Benefits include:

• Salary of £29,000 plus £2,500+ target earnings and a company van
• 25 days annual leave, including your birthday
• Up to 10% pension contributions
• Option to buy/sell leave days
• Wellbeing benefits including BUPA medical coverage, critical illness insurance
• Life insurance, healthcare plans
• Family support policies (neonatal, maternity, paternity, carers leave)

Next steps:

Complete an online video assessment. Successful candidates will be contacted for further interviews. Let us know about any adjustments needed during the process. Thank you for your interest in joining Virgin Media O2.