Field Service Engineer Technician - Pharmaceuticals

Mase Consulting Ltd; Cambridge; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A leading specialist equipment manufacturer is seeking a Field Service Engineer / Maintenance Technician to support pharmaceutical customers across the UK, particularly in the South. The role involves conducting service and maintenance on complex automated equipment, requiring at least 2 years of experience, a mechanical focus, and a willingness to travel. A competitive salary, company car, and various benefits are offered, along with opportunities for professional growth.

Benefits

£45K - £55K Basic

Company Car

Private Healthcare

4 x Life Assurance

5% Matched Pension

Overtime pay

25 Days Holiday + Bank Holidays

Qualifications

• At least 2 years of service engineering / technician experience on complex automated pharmaceutical equipment.
• Willingness to travel in the UK and spend nights away from home when required.
• Logical and methodical approach to fault finding.

Responsibilities

• Support pharmaceutical manufacturers in the UK.
• Conduct routine service and calibration work and problem resolution.
• Carry out preventative maintenance and installation work.

Skills

Mechanical focus

Fault finding

Service engineering experience

Fluent English

Education

Degree level education

Job description

Overview

Field Service Engineer / Maintenance Technician - Pharma

Do you enjoy the practical hands-on elements of engineering and have the desire to work on industry-leading, highly complex automation equipment? This specialist equipment manufacturer is searching for a Field Service Engineer / Service Technician to support pharmaceutical customers in the UK with a focus on the South.

Why This Company

This leading industrial automation manufacturer has grown 20% over the past 12 months and is expanding its UK service team to support new customers and maintain world-class service. They operate in rapidly expanding markets such as pharmaceuticals and are known for offering advanced production equipment and a strong commitment to customer needs and performance standards.

Benefits

• £45K - £55K Basic (dependent on experience)
• Company Car
• Private Healthcare
• 4 x Life Assurance
• 5% Matched Pension
• Company Credit Card (Travel Expenses)
• Overtime (1.25x paid on any hours worked above contracted 39 hours per week)
• 25 Days Holiday + Bank Holidays

About The Role

As a Field Service Engineer / Service Technician you will work from a home office and be responsible for:

• Operating in an 80% mechanical and 20% electrical role.
• Supporting pharmaceutical manufacturers in the UK with a focus on the South as part of a service engineering team.
• Attending a relatively low number of customer calls, as cases can be highly complicated and time consuming.
• On rare occasions, operating as part of an installation team to complete new equipment installations, commissioning and user training.
• Carrying out preventative maintenance and installation work booked 2-3 months in advance, while also reacting to breakdowns and repairs.
• Coordinating with the engineering planner for activities and movements.
• Conducting routine service and calibration work, fault finding, problem resolution and repair.
• Completing service visit reports.

About You

• The ideal candidate will have at least 2 years of service engineering / technician experience on complex automated pharmaceutical equipment (including robotics, production/processing, materials handling, packaging and filling machinery).
• Fluent English and multi-skilled with a mechanical focus. Willingness to travel in the UK and spend nights away from home when required.
• A degree level education is beneficial but not essential. Essential: a logical and methodical approach to fault finding and comfort working on high-value automated machinery.
• A valid local driving license is required, as is the right to work in the UK. Sponsorship is not offered.

Next Steps

Interested in this role? Here’s what happens next: Click the apply button to send us your CV. If we think you’re a great fit, we’ll be in touch in the next couple of days.

Thank you for taking the time to read about this opportunity. We look forward to hearing from you,

Team Mase.

Job Details

Job Ref: (Apply online only) - CVL

Location: Ideally South UK - Berkshire, Buckinghamshire, Oxfordshire, Gloucestershire, Avon, Wiltshire, Hampshire, Surrey. Also consider candidates in the Midlands.

Keywords: Service Engineer, Field Engineer, Senior Engineer, Technical Support Engineer, Customer Support Engineer, Installation Engineer, Support Specialist, Technical Specialist, Field Technician, Service Technician, Senior Technician, Support Technician, Installation Technician, Engineering, Mechanical Engineering, Electrical Engineering, Electronic Engineering, Mechatronic, Industrial Automation, Robotics, Conveyors, End of Line Production Equipment, Food Processing Machinery, Pharmaceutical Automation, Pharmaceuticals, Tablet Counters, Tablet Press, Liquid Filling, Automated Robotics, Cleanroom, Sterile, Centrifuge, Capital Equipment