Field Service Engineer - South London

TN United Kingdom; Redhill; On-site; GBP 29,000 - 37,000; Full time

Job summary

Join a leading telecommunications company as a Field Service Engineer, where you'll enjoy a dynamic 4-day workweek with comprehensive training provided. This role offers the chance to work outdoors, solving technical issues and delivering exceptional customer service. With a competitive salary and a range of benefits including a company van and enhanced pension scheme, this is an exciting opportunity to be part of a diverse and innovative team committed to equality and inclusion.

Benefits

Company van

25 days annual leave plus your birthday

Enhanced pension scheme

Flexible leave options

BUPA medical coverage

Critical illness insurance

Life insurance

Healthcare plans

Qualifications

• A UK manual driving licence is required.
• Comfortable working at heights and in various weather conditions.

Responsibilities

• Installations, fault repairs, and providing excellent customer service.
• Diagnose errors and technical issues, documenting processes.

Skills

Problem-solving skills

Customer relationship building

Organizational skills

Job description

This job description contains valuable information but requires improvements in formatting, clarity, and conciseness to enhance readability and professionalism. Below is a refined version highlighting key details and correcting structural issues:

Job Details

Client: Virgin Media

Location: Redhill, United Kingdom

Job Reference: 417ae0e5de3a

Job Views: 8

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description

Salary: £29,000 - £36,200 per year + £2,500 London Weighting Allowance + overtime (average £4,700) + performance-based commission (£2,500)

Postcode Requirement: Applicants must live in one of the following postcodes: CR0, CR2, CR3, CR4, CR5, CR6, CR7, CR8, SE19, SE25, SM1, SM2, SM3, SM4, SM5, SM6, SW15, SW16, SW17, SW19, SW20.

Role Overview

Join our team as a Field Service Engineer (also known as a Field Technician). No prior experience is required; comprehensive training and mentorship will be provided. Enjoy a 4-day workweek (37.5 hours) with shifts of 7.5 or 10 hours, Monday to Saturday.

• Installations, fault repairs, and excellent customer service
• Diagnose errors and technical issues
• Document processes and follow standard procedures
• Collaborate with the technical team and share information

Who We Are

Virgin Media O2 is the UK’s fastest broadband network, a leading mobile brand, and one of the country's biggest companies. We value diversity, high performance, and innovation, aiming to offer the UK better choices and value.

We are committed to equality and inclusion, supporting our employees to be their authentic selves.

Must Haves

• A UK manual driving licence

Preferred Skills

• Comfort working at heights and outdoors in all weather conditions
• Problem-solving skills and customer relationship building
• Organized, customer-focused, motivated to help others

Benefits

We offer a comprehensive benefits package including:

• Competitive salary and on-target earnings
• Company van
• 25 days annual leave plus your birthday
• Enhanced pension scheme
• Flexible leave options
• Wellbeing benefits including BUPA medical coverage, critical illness insurance, life insurance, and healthcare plans

Next Steps

After applying, you'll complete an online video assessment. Successful candidates will be contacted for further discussions and interviews. Please inform us of any adjustments needed during the recruitment process.