Field Service Engineer (Refrigeration) (Greater London and Surrounding Areas)

"Domex"; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A forward-thinking company is seeking a motivated Field Service Engineer to join their growing team in Greater London. This role offers a fantastic opportunity for individuals passionate about hands-on repair and fault finding in domestic refrigeration. With no prior experience required, the company provides comprehensive training and resources to ensure your success. Enjoy competitive earnings potential with a base salary and performance-related bonuses, alongside a supportive work environment. Join a team dedicated to excellence and customer satisfaction, where your contributions truly matter and your career can flourish.

Benefits

Company Vehicle

Fuel Card

Tools and Equipment

Uniform

Smartphone

Paid Holidays

Pension Plan

Health Benefits

Training Academy

Annual Conference

Qualifications

• No prior experience required, just a passion for fault finding and hands-on repair.
• Eagerness to learn and grow in domestic refrigeration repair.

Responsibilities

• Perform diagnostics and servicing repairs on kitchen appliances.
• Manage your day efficiently using a mobile app.

Skills

Electrical Theory Knowledge

Hands-On Expertise

Problem-Solving

Customer Communication

Driving License

Education

HVAC Qualification

Tools

Mobile App for Job Management

Tools and Equipment

Company Vehicle

Job description

Field Service Engineer (Refrigeration) (Greater London and Surrounding Areas)

Job Reference: DOMREFLON

Location: Greater London, UK

Function: Field Service

Base Salary: Base salary with possibility to earn up to £50,000+ from performance-related bonuses and overtime.

Status: Full Time

Job Type: Permanent

40 hours per week, plus one Saturday per month on a rotating schedule.

Field Service REF Engineers – Join Our Growing Team in your London Area!

Ready to launch your refrigeration engineering career? Domex is expanding, and we’re looking for motivated individuals to join our field-based kitchen appliance repair team in your London area, specialising in domestic refrigeration repair. No prior experience required – just a passion for fault finding and hands-on repair and, ideally, an HVAC qualification.

Who are we?

We are Domex, an industry-leading domestic appliance repair specialist, dedicated to delivering exceptional service to our valued customers since 2003. We take pride in representing world-class brands, including LG, Beko & Whirlpool. With a strong presence across Greater London, parts of the Southeast, and the Midlands, we have witnessed remarkable growth, boasting a community of over 80 skilled engineers dedicated to excellence. Our vision is simple yet powerful: to make Domex a household name by revolutionising the appliance repair experience, providing the best technical and customer-focused solutions.

What We’re Looking For:

1. Knowledge of Electrical Theory: You understand the fundamentals of electrics and, ideally, you have an HVAC (Heating, Ventilation & Air Conditioning) qualification.
2. Hands-On Expertise: You’re comfortable working with tools and enjoy tackling hands-on tasks.
3. Problem-Solving Enthusiast: You get a thrill from diagnosing faults and fixing technical issues.
4. Eagerness to Learn: Whether you’re just starting out or looking to expand your skillset, Domex will train you to be an expert in domestic refrigeration repair.
5. Customer Focus: You know how to communicate effectively with customers, ensuring they feel valued and confident in your work.
6. Driving: A valid manual driving licence is required to travel between customer homes.

The Field Service Engineer role:

1. Diagnostics and Repairs: Perform diagnostics and servicing repairs on kitchen appliances, specifically refrigerators; your role is also likely to include the repair of other appliances e.g washing machines, dryers, dishwashers, in customers’ homes.
2. Local Coverage: Work within your surrounding postcode areas.
3. Efficient Job Management: A user-friendly mobile app to manage your day, including parts intake, returns, tech info and job completion.

Why Join Us?

1. Earning Potential: Enjoy the opportunity to earn £50,000+ annually with a competitive base salary, overtime and performance-related pay.
2. All-Inclusive Resources: Get equipped with everything you need to succeed, including a company vehicle, fuel card, tools and equipment, a uniform, and a smartphone.
3. Well-Being Matters: Paid holidays, a pension plan and a range of health and lifestyle benefits.
4. Growth-Oriented: Elevate your skills with comprehensive training at our Head Office Training Academy, hands-on field training with an expert, and continuous support throughout your journey.
5. Celebrate Success: Join our annual conference where we come together to socialise, award long service, and celebrate engineer performance.

Apply today and start your journey at Domex, where your path to becoming an expert Domestic Appliance Engineer begins and your potential for success knows no bounds.

At Domex, we take pride in being an equal opportunity employer dedicated to providing fair and equitable treatment to all our applicants and employees, promoting diversity and inclusion.

Please note, this vacancy is for UK based applicants only.

To apply for this job, you should be based within any of the following UK postcodes: All London postcodes + WD, EN, HA, UB, TW, KT, IG, RM, DA, BR, CR, SM, SL, GU, RH, BN and RG.

If you are based in NG, LE, DE, B, or CV postcodes, please view our Midlands based vacancies on our Careers page.

If you are based outside of the UK, please view our Sponsored Engineer vacancies on our Careers page.