Field Service Engineer – Plant & Machinery – Swindon - £38,500 + Overtime at 1.5x and 2x + Bonu[...]

Agricultural Recruitment Specialists Ltd; Swindon; On-site; GBP 36,000 - 39,000; Full time

Job summary

A leading family-run machinery business is seeking a skilled Field Service Engineer in Swindon. This hands-on role involves servicing and maintaining plant machinery, providing technical support, and ensuring high-quality customer service. The company offers excellent training, long-term career progression, and a supportive culture.

Benefits

Company vehicle

Tools allowance

Life assurance (3x salary)

23 days holiday plus Bank Holidays

Company pension

Health Cash Plan

Employee Assistance Programme

Flexible additional holiday

Structured personal development opportunities

Qualifications

• Experience with plant, agricultural, or construction machinery preferred.
• IT literate with a positive attitude towards learning new software.
• Full UK driving license and willingness to travel regionally.

Responsibilities

• Service, repair, and maintain plant machinery to manufacturer standards.
• Diagnose and rectify faults using diagnostic tools.
• Complete job reports and risk assessments using a service management system.

Skills

Strong diagnostics skills

Customer-focused approach

Communication skills

Education

NVQ Level 3 / City & Guilds or equivalent in Plant, Agricultural, or Mechanical Engineering

Job description

Field Service Engineer

Location: Swindon

Salary: £38,500 + Overtime at 1.5x and 2x, Bonus, Benefits

Hours: Monday-Friday 8:00am-4:30pm

The Job

An excellent opportunity for a skilled Field Service Engineer to join a well-established, family-run machinery business representing a market-leading brand within the plant and machinery sector. This hands-on role involves servicing, repairing, and maintaining plant and construction machinery both in the workshop and on customer sites.

You will work independently within a designated area, using diagnostic tools to identify and resolve faults, while providing outstanding customer service and technical support.

1. Service, repair, and maintain plant machinery and equipment to manufacturer standards.
2. Diagnose and rectify mechanical, electrical, hydraulic, and powertrain faults using diagnostic tools (training provided).
3. Complete detailed job reports, timesheets, and risk assessments using an in-house service management system.
4. Proactively identify and report additional work opportunities, promoting the company’s services.
5. Order parts accurately and liaise with the service and parts teams.
6. Adhere to health and safety policies, ensuring safe working practices.
7. Build positive relationships with customers to deliver high-quality, responsive service.

The Company

A family-owned, multi-depot plant and machinery dealership with a strong reputation for customer service and technical support. The company offers long-term career progression, excellent training, and a supportive culture.

The Candidate

• NVQ Level 3 / City & Guilds or equivalent in Plant, Agricultural, or Mechanical Engineering.
• Experience working on plant, agricultural, or construction machinery preferred.
• Strong diagnostics skills with knowledge of diesel engines, hydraulics, electrics, and transmissions.
• IT literate with a positive attitude towards learning new software (training provided).
• Strong communication skills with a professional, customer-focused approach.
• Full UK driving license and willingness to travel regionally.

The Package

• Salary from £36,500 to £38,500 DOE.
• Overtime paid at time and a half and double time.
• Company vehicle, tools allowance, and life assurance (3x salary).
• 23 days holiday plus Bank Holidays.
• Company pension, Health Cash Plan, Employee Assistance Programme.
• Flexible additional holiday and structured personal development opportunities.

Please email your CV to Grace Hartwell, Senior Delivery Recruitment Consultant, at [e-mail].