Field Service Engineer - North Yorkshire

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Client:

Virgin Media

Location:

Harrogate, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

fab360740749

Job Views:

3

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Salary: £29,000 - £36,200 per year

Postcode Area: Applicants must reside in one of the following postcodes: LS1, LS2, LS3, LS4, LS5, LS6, LS7, LS8, LS9, LS10, LS11, LS12, LS13, LS15, LS19, LS21, LS22, LS23, LS25, LS27, YO1, YO2, YO10, YO24, YO26, YO30, YO31, HG1, HG2, HG3, HG4, HG5.

Join our team of Field Service Engineers (internally known as Field Technicians) earning a competitive salary of £29,000, plus overtime (average £4,700) and performance-based commission of £2,500.

We’re seeking motivated, customer-focused individuals. No prior experience required; we will train you and provide a mentor to support your success! After training, enjoy a better work-life balance with our 4-day workweek (37.5 hours, Monday – Saturday) with shifts of 7.5 and 10 hours.

Every day offers new challenges, keeping your work engaging.

• Become an expert in installations, fault repairs, and customer service
• Diagnose errors and technical issues, providing appropriate solutions
• Document processes adhering to company standards
• Collaborate with the technical team and share information

Who we are

Virgin Media O2 is the UK's fastest broadband network, the nation's best-loved mobile brand, and one of the country's largest companies. We have diverse, high-performing teams with top talent, committed to offering more choice and value through our customer-centric values and ambitions. We are proud to be an equal opportunities employer, committed to removing bias and barriers, fostering an inclusive environment where everyone can be their authentic self.

Must haves

• A UK Manual driving licence

Additional qualities we seek

• Comfort working at heights and outdoors in all weather conditions
• Enjoyment of problem-solving and finding solutions for customers
• Ability to build strong customer relationships
• Organized, customer-focused, motivated to help others

What’s in it for you

We offer a wide range of benefits to support your well-being and career growth:

• Salary of £29,000, plus £2,500+ OTE, and a company van
• 25 days' annual leave, including your birthday and UK bank holidays
• Up to 10% matching contributions in our pension scheme
• Option to buy or sell up to 5 days of leave
• Well-being benefits including BUPA medical coverage and critical illness insurance
• Life insurance and healthcare plans
• Support for various family needs, including neonatal leave and parental policies

Learn more about our benefits here.

Next steps

After applying, you'll receive a link for an online video assessment. Successful completion will lead to a call from a recruiter to discuss the role and answer questions. We will then schedule an online interview with a manager. Please inform us of any adjustments you need during the application process. Thank you for your interest in joining Virgin Media O2.