Field Service Engineer North London

Canon; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Canon UK is seeking a Field Service Engineer to provide high-quality service for office printers in North London. This role involves installation and maintenance, offering opportunities for professional development and a supportive work culture. Candidates should possess strong diagnostic skills and a commitment to excellent customer service.

Benefits

Competitive salary, reviewed annually

Resources for continuous learning

Work-life balance with flexible policies

Private healthcare and mental health support

Employee discounts, pension, and cycle scheme

Qualifications

• Strong fault-finding and diagnostic skills (electrical/mechanical).
• Customer-first mindset with excellent communication.
• Full UK driving license required for mobile roles.

Responsibilities

• Deliver high-quality service with a focus on first-time fixes.
• Collaborate with supportive service teams.
• Grow skills and develop career.

Skills

Fault-finding skills

Diagnostic skills

Communication

IT proficiency

Time management

Self-motivation

Job description

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Field Service Engineer North London, London

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Client:

Canon

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

400992deb72e

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Canon UK is seeking a Workspace Field Service Engineer to join the Southern team, primarily working in North, East, and North West London postcodes. Candidates should reside in or near these areas to meet service levels.

Due to developments and career progression opportunities, Canon is looking for a dynamic engineer to join our North West team. Whether starting out, returning, or experienced, this role offers rewarding and varied challenges.

You will be the face of our service, installing, maintaining, and repairing Canon office printers and finishing products to high standards. You will be part of an inclusive, innovative, and customer-focused team.

Your responsibilities include:

• Deliver high-quality service with a focus on first-time fixes
• Collaborate with supportive service teams
• Grow your skills and develop your career

What we offer

At Canon, we support your growth through professional development, leadership opportunities, and a sharing knowledge culture. We are committed to inclusivity, equity, sustainability, and social contribution.

Benefits include:

• Competitive salary, reviewed annually
• Resources for continuous learning
• Work-life balance with holidays and flexible policies
• Diversity and inclusion initiatives
• Private healthcare, Employee Assistance Program, mental health support, gym discounts
• Employee discounts, pension, awards, cycle scheme, season ticket loans, volunteer days

Candidate requirements

We seek collaborative, innovative problem-solvers who understand customer needs and adapt to change. You should:

• Achieve high first-time fix rates
• Meet all post-sale service requirements
• Provide technical support and record activities accurately
• Manage inventory effectively
• Provide customer training and advise on chargeable work
• Contribute to team development and service improvements

Qualifications and skills

We value curious, proactive individuals with:

• Strong fault-finding and diagnostic skills (electrical/mechanical)
• Customer-first mindset and excellent communication
• IT proficiency and time management skills
• Self-motivation and willingness to learn
• Full UK driving license (for mobile roles)