Field Service Engineer / Metrology Manager located between the Midlands / M62 Corridor area, UK

Illinois Tool Works; Leeds; On-site; GBP 30,000 - 45,000; Full time

Job summary

Illinois Tool Works is seeking a Field Service Engineer responsible for managing Quality Systems, providing customer support, and ensuring system compliance with key standards. Ideal candidates will possess metrology experience and a degree in engineering, demonstrating strong problem-solving skills and an ability to work independently in a dynamic environment.

Benefits

Paid overtime

Company car with private use

25 days holiday plus bank holidays

Above-average social benefits

Exciting learning and development opportunities

Qualifications

• Demonstrable calibration and metrology experience.
• Experience in quality management.
• Excellent English – written and spoken.

Responsibilities

• Management of the UKAS and Quality Management Systems.
• Providing customer visits and solving problems on-site.
• Installing and maintaining MTS systems.

Skills

Calibration

Metrology

Customer Support

Field Service

Hydraulic Systems

Electro-mechanical Systems

Flexibility

Team Player

Approachability

Education

Degree in Electrical or Mechanical Engineering

Job description

Job Description:

MTS is a leading global supplier of test and simulation systems. Whether automotive manufacturers, universities or research institutes: They all rely on our complex test and simulation systems to determine the reliability of product properties and to comply with quality standards.

MTS is part of ITW group. ITWis aFortune 200 global multi-industrial manufacturing leader with 49.000 employees across 56 countries worldwide. The company´s seven industry-leading segments leverage the unique ITW Business Model to drive solid growth with best-in-class margins and returns in markets where highly innovative, customer-focused solutions are required.

Become part of a friendly, internationally networked team where partnership and mutual support are lived every day.

A diverse and inclusive work environment is very important to us, where everyone is welcome to contribute their talents and ideas. We especially welcome applications from women.

What we offer:

• Full-time - permanent employment contract

• Paid overtime - accumulated overtime can be reduced in a family-friendly manner

• Company car with private use

• 25 days holiday plus bank holidays

• Above-average social benefits

• Matrix structure with pooled expertise and direct communication channels

• Exciting Learning and Development opportunities, also abroad

• Strong talent management and chance for career progression

• Cross-county activities and events to exchange expert knowledge

• Strong domestic and international Women, Young Professional and Pride Network

Your new main challenges will consist of:

Metrology Manager

• Management of the UKAS and Quality Management Systems maintaining conformity and compliance with all relevant standards

• Audit Management

• Process development and implementation

• Change Management

FSE

• Providing customer visits as assigned by Service Administration

• Solving problems and repairing all types of MTS equipment on site and in plant

• Installing and providing maintenance of MTS systems

• Training customers on site

• Performing rebuilds of MTS equipment

• Performing Force and displacement calibrations of MTS equipment to UKAS accreditation

• Preparing visit reports, installation and service reports, travel expense reports and time sheets

• Independent responsibility for materials (documentation, etc.) necessary to perform customer order in a satisfactory and appropriate manner

• Supporting Sales and Operations departments

• Insuring compliance with quality system, health and workplace safety regulations, legal regulations, CE requirements and norms and internal, technical guidelines to prevent health and financial risk

• Maintaining costs within budget

• Tracking product modifications and technical changes to MTS equipment.

Your qualifications and qualities that you need to demonstrate to be a successful Field Service Engineer at MTS:

• Demonstrable calibration and metrology experience

• Experience in quality management

• Degree or similar in electrical or mechanical engineering

• Experience in customer support and field service

• Knowledge and understanding of hydraulic systems

• Knowledge and understanding of electro-mechanical systems

• Excellent English – written and spoken

• Clean driving license

• Willingness to travel

• Flexibility

• Ability to work independently

• An excellent team player as you are working together in an interdisciplinary manner

• Friendliness

• Approachability