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Field Service Engineer, Medical Diagnostic Systems

TRS Consulting

Sunderland

On-site

GBP 49,000

Full time

8 days ago

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Job summary

An established industry player is seeking a motivated Field Service Engineer to join their team. This role involves servicing and repairing sophisticated medical and laboratory diagnostic systems across various healthcare settings. You'll be the key point of contact for troubleshooting and providing solutions, ensuring the highest level of customer satisfaction. With comprehensive training provided, this is an excellent opportunity for individuals with a background in field service or technical support, especially those familiar with high-value electronic equipment. Join a company that is a leader in innovative diagnostic solutions and make a difference in the healthcare sector.

Benefits

Car Allowance
Bonus
Pension
Income Protection
Life Insurance
Private Healthcare
25 Days Holiday Plus Bank Holidays
Full Product Training

Qualifications

  • Experience as a field service engineer or technical support engineer.
  • Background in working with high-value capital equipment.

Responsibilities

  • Service and repair medical diagnostic systems in various environments.
  • Provide troubleshooting solutions to customers on-site.

Skills

Field Service Engineering
Technical Support
Troubleshooting
Customer Service
Electronics Qualification

Education

Qualification in Electronics

Tools

Medical Diagnostic Systems
Laboratory Equipment
High-Value Capital Equipment

Job description

Field Service Engineer, Medical Diagnostic Systems

Basic Salary: £49,000
Car Allowance: £7,200
Bonus: £6,000
Pension: Included
Income Protection: Included
Life Insurance: Included
Private Healthcare: Included
Holiday: 25 Days Holiday Plus Bank Holidays
Training: Full Product Training

The Role

Following expansion, they seek to recruit a technically motivated and customer-focused Field Service Engineer responsible for:

  1. The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories, and clinical chemistry environments.
  2. Visiting customer sites and providing customers with valuable solutions for troubleshooting.
  3. Liaising with a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories.
Your Background

To succeed in this exciting role, you must be able to demonstrate:

  1. A competent background as a field service engineer or technical support engineer with extensive experience working on high-value capital equipment and a qualification in electronics.
  2. You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing, or high-value electronic/electro-mechanical capital equipment.
  3. Full product training will be provided, so whatever your background in field service and customer support, your application will be considered.
The Company

My client is part of one of the largest medical and laboratory equipment suppliers in the world. This instantly recognisable brand leader supplies a wide range of innovative diagnostic-based laboratory systems to the healthcare sector and offers 'best in class' solutions across their range of products and systems. Supported by a truly multi-national 'blue-chip' technology group, their commitment to investment in research and development is second to none in their industry, ensuring that they remain a market leader. At the core of their business lie product innovation, excellent customer service, and good people.

This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and/or employment business.

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