Field Service Engineer, Medical Diagnostic Systems

TRS Consulting; Barnstaple; On-site; GBP 52,000 - 65,000; Full time

Benefits offered by this job

Company car (electric or hybrid)

Pension

Healthcare

Life Insurance

Holidays

Phone, Laptop

Job summary

TRS Consulting is seeking a Field Service Engineer to service, install, calibrate and repair sophisticated medical diagnostic systems in pathology departments and NHS labs across the UK. The role involves on-site duties, weekend one-in-four, and after-hours support where required.

You will support flow cytometry and related diagnostics, with emphasis on high‑value electronic capital equipment and strong customer service skills. A minimum ONC/HNC in electronics or related field is expected.

Qualifications

• A strong background in field service or technical support within electronics or electro-mechanical sectors.
• Background in high value electronics capital equipment or diagnostics is desirable.
• Minimum ONC/HNC level or equivalent in electronics or related technical discipline.
• Excellent customer service and communication skills in customer-facing environments.

Responsibilities

• Service, install, troubleshoot, repair and calibrate laboratory diagnostics systems in NHS/pathology environments.
• Support flow cytometry, cell separation and diagnostics products at customer sites.

Skills

Field service experience

Technical support

Electro-mechanical background

Education

ONC / HNC in electronics

Job description

Field Service Engineer, Medical Diagnostic Systems

• Overall Earnings £65,000


• Basic Salary Up To £52,000


• Door To Door Overtime


• On Call Allowance


• 10% Bonus


• Company Car (Electric Or Hybrid)


• Pension


• Healthcare


• Life Insurance


• Phone, Laptop


• Holidays

** The role will involve working one weekend in four (during this week you will receive two alternative days off work) **

The Role - Field Service Engineer, Medical Diagnostic Systems

This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for:

• The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments


• Supporting flow cytometry, cell separation and diagnostics products located at customer sites

Your Background - Field Service Engineer, Medical Diagnostic Systems

To apply you should be able to demonstrate the following:

• A strong background working in a field service or technical support role, gained within an electronics or electro-mechanical service or technical support background


• Applications are welcomed from a wide variety of backgrounds includinghigh value electronics capital equipment,microscopy, cameras, lasers, x-ray security detection,ex-forces (weapons guidance, radar, avionics or biomedical engineering),medical device,biomedical engineering, pathology laboratory diagnostics andlaboratory device


• Qualified to a minimum ONC / HNC level or above in electronics or another relevant technical discipline


• Impeccable customer service skills and the ability to remain confident in customer facing environments

The Company - Field Service Engineer, Medical Diagnostic Systems

• Instantly recognisable brand leader supplying a wide range of innovative diagnostic based laboratory and medical systems to the healthcare sector


• Their commitment to investment in Research and Development is second to none in their industry, ensuring that they remain a market leader


• At the core of their business lie product innovation, excellent customer service and good people