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Field Service Engineer (Mechanical & Electrical)

ZipRecruiter

Nottingham

On-site

GBP 30,000 - 32,000

Full time

23 days ago

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Job summary

An established industry player is seeking a dedicated Field Service Engineer to provide top-notch service and maintenance for packaging machinery across the UK. This role involves performing preventative and breakdown servicing, conducting customer site visits, and ensuring compliance with safety protocols. The ideal candidate will have a strong background in Electrical/Mechanical Engineering, excellent customer relationship skills, and a commitment to delivering exceptional service. Join a dynamic organisation that values continuous improvement and customer satisfaction, and make a significant impact in the world of packaging machinery.

Benefits

Company laptop
Phone bill coverage up to £40
Company vehicle
Company credit card
Comprehensive pension scheme
Generous holiday entitlement of 26 days plus 8 statutory holidays

Qualifications

  • Recognised apprenticeship in Electrical/Mechanical Engineering is essential.
  • Experience in a workshop environment with strong engineering skills.

Responsibilities

  • Perform servicing and repairs on various packaging machinery.
  • Conduct customer site visits and provide exceptional technical support.

Skills

Engineering Skills
Assembly Skills
Customer Relationship Skills
Health & Safety Knowledge
Pneumatic Skills

Education

Recognised apprenticeship leading to an ONC or equivalent in Electrical/Mechanical Engineering

Tools

General Workshop Tools

Job description

Job Description

Job Title: Field Service Engineer (Mechanical & Electrical)
Location: Field Role (Covering Area: Mansfield, Sheffield, Leeds, Birmingham, and surrounding areas)
Contract Details: Permanent, Full Time (37.5 hours per week)
Driving Required: Yes
Overtime Available
Salary: £30,000 - £32,000

About Our Client: Our client is a dynamic organisation dedicated to providing top-notch service and maintenance support for a wide range of packaging machinery across the UK. They pride themselves on their commitment to customer satisfaction and continuous improvement within their service teams.

Benefits & Perks:

  • Company laptop
  • Phone bill coverage up to £40
  • Company vehicle (personal use requires fuel reimbursement)
  • Company credit card
  • Comprehensive pension scheme
  • Generous holiday entitlement of 26 days plus 8 statutory holidays

Responsibilities:

  • Perform preventative and breakdown servicing/repairs on various machinery, including:
    • Pneumatic and battery-operated hand banding tools
    • Strapping machines
    • Pallet wrapping machines
    • Carton sealing machines
    • Case forming machines
  • Conduct customer site visits, ensuring compliance with safety protocols and documentation.
  • Provide exceptional technical support and service to customers.
  • Maintain accurate documentation for all service activities via a company-provided app.
  • Train customers on machinery use as needed.
  • Foster strong customer relationships and represent the organisation positively.

Essential (Knowledge, skills, qualifications, experience):

  • Recognised apprenticeship leading to an ONC or equivalent in Electrical/Mechanical Engineering.
  • Experience in a workshop environment, proficient with general workshop tools.
  • Strong engineering and assembly skills.
  • Current full driving licence is essential.
  • Good understanding of Health & Safety Regulations.
  • Ability to work independently and as part of a team.

Desirable (Knowledge, skills, qualifications, experience):

  • Pneumatic skills are an advantage.
  • Experience in the steel industry is desirable, but not essential.
  • Computer literate with good product knowledge.
  • Flexible approach to work and strong customer relationship skills.

How to apply: If you're passionate about delivering exceptional service and have the drive to succeed, we want to hear from you! Please submit your CV outlining your relevant experience to our recruitment team.

Join us in making a difference in the world of packaging machinery!

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