Field Service Engineer – Manchester & Surrounding Areas

HSG UK; Manchester; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Fully stocked company van

Company pension

Private medical healthcare and dental

Costco membership

Job summary

HSG UK is hiring a Field Service Engineer covering Manchester and surrounding area. You will commission, service and maintain our washroom products on a mobile basis, carrying out PPM tasks and reactive work while upholding safety and high standards of customer service.

Ideal candidates are motivated, reliable, detail-focused, with a clean DBS and a Full UK driving licence. Comprehensive training provided with a company van and pension. Applications welcome from local candidates.

Qualifications

• Basic plumbing experience and qualification(s) to support field service tasks.
• DBS screening and clean background where required.
• Strong communication and customer service skills.
• Reliable, detail-oriented and able to follow safety procedures.

Responsibilities

• Commissioning, servicing and maintenance of washroom products on a mobile basis.
• Perform planned preventive maintenance and reactive work to high standards.
• Ensure safety and customer service quality in all interactions.
• Travel across Manchester and surrounding area to client sites.

Skills

Basic plumbing experience

Full UK driving licence

DBS screening

Attention to detail

Communication skills

ICT skills

Flexible, adaptable attitude

Education

Level 1 Plumbing Qualification or equivalent

Job description

About HSG

HSG is a UK-based hygiene and water conservation company with over 17 years’ experience delivering innovative, sustainable washroom solutions nationwide. We are proud to be a family-owned business, recognised as a Great Place To Work®, and a two-time King’s Award winner (2018 & 2024) for innovation.

Our award-winning Ureco and Uretech Water Manager systems are proven market leaders in water conservation, helping organisations significantly reduce water usage, costs and carbon footprint. We are trusted by major organisations including Toyota, JLR, and AELTC Wimbledon, and we actively support our local communities through partnerships with Derby County FC, local cricket clubs, Marketing Derby and the East Midlands Chamber.

Due to continued growth, we are expanding our service team and are inviting applications for a Field Service Engineer covering Manchester and the surrounding area.

The Role

Working on a mobile basis, you will be responsible for the commissioning, servicing and maintenance of HSG’s market-leading, sustainable washroom products across a national client portfolio.

You will carry out planned preventative maintenance (PPM) and reactive works, ensuring high standards of quality, safety and customer service at all times. No two days are the same, making this an ideal role for someone who enjoys variety, problem-solving and making a real environmental impact through their work.

What We’re Looking For

You’ll be motivated, reliable and detail-focused, with a strong customer-first mindset and the flexibility to go the extra mile.

Essential & Desirable Skills

• Basic plumbing experience (essential)
• Level 1 Plumbing Qualification or equivalent (desirable)
• Full UK driving licence (maximum 3 points)
• DBS full screening (no criminal record)
• Strong attention to detail and self-motivation
• Excellent communication and customer service skills
• Good ICT skills (training provided on Collabaro & Verisae)
• Flexible, adaptable and professional attitude

Training & Support

We are fully committed to your success. You’ll complete a comprehensive training programme, including:

• 2 weeks at our Derby headquarters
• 6 weeks of field-based training alongside an experienced engineer

Ongoing support, refresher training and development opportunities are provided as part of your career progression with HSG.

What We Offer

• £26,000 basic salary (dependent on experience)
• 20 days annual leave + bank holidays
• Fully stocked company van
• Company pension
• Private medical healthcare and dental (after 1 year’s service)
• Access to Costco membership
• Full PPE, uniform and specialist tools provided
• Company events and regular training days

Our Values

At HSG, it’s not just about what we achieve, but how we achieve it together. We believe in developing our people, supporting our communities and delivering products that genuinely make a difference to the environment.

HSG is an equal opportunities employer, welcoming applications from all suitably qualified individuals.

F or more information, visit www.hsguk.com or call 0800 032 7760.