Field Service Engineer (Leeds)

PDI Technologies; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading technology solutions provider is seeking an experienced Field Service Maintenance Engineer to provide hardware support in the Leeds area. The role involves working rotating 9-hour shifts, offering critical onsite support for various equipment including payment terminals and EPOS systems. This is an excellent opportunity for those looking to work in a dynamic team dedicated to operational excellence.

Qualifications

• Experience with hardware support in payment terminals and EPOS systems.
• Ability to work rotating 9-hour shifts.
• Must be located in the Leeds area.

Responsibilities

• Provide hardware support to customers 13 hours a day.
• Offer onsite support within the specified hours.
• Collaborate with the Install and Maintenance divisions.

Job description

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.

By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.

Role Overview

We are looking for an experienced Field Service Maintenance Engineer. The HTEC Field Service team offers hardware support to their customers 13 hours a day, 7 days a week. The equipment supported varies from payment terminals to EPOS and Head Office Solutions in the forecourt, retail, and office sectors. The service teams are split in to two divisions, Install and Maintenance, and currently offer onsite support between the hours of 7am and 8pm.

The Field Service Maintenance Engineers currently work 9-hour shifts, six days on and then 3 days off, with the shift blocks rotating between an early shift (7am-4pm), and a late shift (11am-8pm). Shift patterns may change as dictated by the needs of the business. For this role you will need to be located in the Leeds area.