Field Service Engineer – Large Format Print Equipment

Taylor Higson; Birmingham; On-site; GBP 35,000 - 45,000; Full time

Job summary

A respected global manufacturer is seeking a Field Service Engineer to work with large format print technology based in Birmingham. You will install and service equipment UK-wide, enjoying autonomy without micromanagement while delivering excellent customer service and building relationships. This role promises variety, genuine opportunities for growth, and the freedom to do a great job.

Benefits

Company vehicle

Fuel card for travel

21 days holiday plus bank holidays

Cash bonuses for outstanding performance

Early finishes on Fridays

Qualifications

• Experience in large format print equipment or similar electro-mechanical field service is desirable.
• Strong mechanical and electrical skills necessary.

Responsibilities

• Installing, commissioning, servicing, and repairing large format digital print equipment.
• Diagnosing and resolving on-site and remote issues.
• Providing training and guidance to customers.

Skills

Problem-Solving

Customer Communication

Mechanical Skills

Electrical Skills

Teamwork

Job description

Field Service Engineer – Large Format Print Equipment
Birmingham, West Midlands (with UK-wide travel)
Up to £45,000 vehicle benefits

We’re working with a highly respected global manufacturer of large format digital print technology – think robust UV flatbed printers, versatile roll-to-roll and hybrid systems, and advanced textile solutions. Their machines are known for delivering outstanding results in signage, graphics, packaging, textiles, and a range of industrial applications.

Due to continued growth in the UK market, they're looking to expand their tight-knit team with a skilled and motivated Field Service Engineer. This role offers the chance to work with cutting-edge technology, travel the UK, and make a real difference to customers’ businesses.

This isn’t your standard 9–5 job. There’s no corporate bureaucracy here – just genuine autonomy, flexibility, and a team that supports one another. If you’re looking for variety in your week, new places to see, and the chance to really own your work (without someone breathing down your neck), this could be the perfect fit.

What You’ll Be Doing

• Installing, commissioning, servicing, and repairing large format digital print equipment at customer sites UK-wide
• Diagnosing and resolving mechanical, electrical, and software issues – sometimes on-site, sometimes remotely
• Delivering hands-on training and clear guidance to customers, ensuring they get the best from their equipment
• Acting as the face of the brand, providing excellent customer service and building strong relationships
• Managing your time effectively – planning routes, visits, and paperwork with minimal supervision
• Staying up to date with the latest developments in print technology and sharing insights with your team

What’s Included

• Company vehicle, phone, laptop, and uniform
• Fuel card and company credit card (covering travel, lunches, hotels, evening meals – you won’t be out of pocket)
• 21 days holiday plus bank holidays, with time off in lieu for extra travel
• Occasional cash bonuses to recognise those who go above and beyond
• Early finishes on most Fridays (workload allowing)
• Genuine opportunities to grow with the business as the UK operation expands

What We’re Looking For

• A motivated, hands-on engineer who enjoys solving problems and takes pride in doing a great job
• Comfortable with UK-wide travel and staying away from home when required
• A strong communicator who’s happy to speak directly with customers, colleagues, and suppliers
• Someone reliable and respectful who values teamwork and treats everyone well
• Flexible and adaptable – understanding that service work involves some give-and-take and being prepared to help when needed
• Background in large format print equipment, digital printing, packaging machinery, or similar electro-mechanical field service is desirable, but strong mechanical/electrical skills and the right attitude are just as important

Why This Role?

This is a company that truly believes in treating people like adults.
No micromanagement, no unnecessary red tape – just the trust and freedom to do your job well.
You’ll join a close-knit UK team with backing from a global manufacturer that’s investing in the future.

If you want a role where your contribution matters, your independence is valued, and your efforts are properly rewarded, we’d love to hear from you – please forward your CV for immediate consideration.