Field Service Engineer - Large Format Print & Cutting Machinery

ZipRecruiter; Croydon; On-site; GBP 40,000 - 46,000; Full time

Job summary

A leading company in high-end large format print technology is seeking a Field Service Engineer. This unique role combines machine servicing with engaging user training and relationship building, offering a salary of up to £40,000. Ideal for those skilled in both technical support and communication.

Benefits

Company Car

26 Days Holiday

Bank Holidays

Structured site visits

Internal development opportunities

Qualifications

• Experience with large format print and/or finishing machinery.
• Confident in diagnosing faults and carrying out repairs.
• Full UK driving licence and flexible to travel.

Responsibilities

• Installing and maintaining large format printers and cutting machinery.
• Delivering structured training sessions to end users.
• Providing clear technical support while promoting efficiency.

Skills

Communication

Training Skills

Diagnostic Skills

Software Setup

Job description

Job Description

Field Service Engineer – Large Format Print & Cutting Machinery

Location: Southern Based / Home Counties

Salary: Up to £40,000 DOE

Benefits: Company Car, 26 Days Holiday, Bank Holidays

We’re supporting a specialist supplier of high-end large format print and cutting technology as they look to grow their expert team with a highly personable and customer-focused Field Service Engineer.

This is a dual role – not just about servicing machines, but also delivering engaging, hands-on training and building long-lasting client relationships.

What You'll Be Doing:

1. Installing and maintaining large format printers and cutting machinery
2. Delivering structured training sessions to end users – both hardware and software
3. Working with market-leading brands such as EFI, Canon, Mimaki, and more
4. Advising and supporting users on RIP/workflow software including Onyx, Caldera, Enfocus, and Fiery
5. Providing clear technical support while promoting efficiency and uptime across client sites

What You’ll Need:

1. Experience with large format print and/or finishing machinery as an engineer
2. Confident in diagnosing faults and carrying out repairs
3. Strong communication and training skills – you’ll be a key point of contact for users
4. Comfortable with RIP/software setup, workflow advice, and system optimisation
5. Full UK driving licence and flexible to travel across the South / Home Counties and further afield when required

What’s on Offer:

1. Up to £40,000 basic salary (depending on experience)
2. Company car
3. 26 days holiday + Bank Holidays
4. Structured site visits – no unplanned callouts
5. Supportive, well-established company with great internal development opportunities

If you’re technically skilled and love engaging with people, this is a fantastic opportunity to take on a role where your expertise is valued and your impact is felt.