Field Service Engineer, Laboratory Diagnostic Systems

ZipRecruiter; St Albans; On-site; GBP 50,000; Full time

Job summary

A leading company in medical and laboratory equipment is seeking a Field Service Engineer to service sophisticated diagnostic systems. The role involves troubleshooting at customer sites and requires a strong technical background. Full product training is provided, and diverse technical backgrounds are encouraged to apply.

Benefits

Company Car

10% Bonus

Healthcare

Pension

Full Product Training

Qualifications

• Experience as a field service or technical support engineer.
• Experience with high-value capital equipment.
• Background in diagnostic systems or medical devices is advantageous.

Responsibilities

• Servicing and repairing medical and laboratory diagnostic systems.
• Visiting customer sites to troubleshoot and provide solutions.
• Liaising with laboratory managers and technicians.

Skills

Technical support

Customer-focused

Troubleshooting

Problem-solving

Education

Qualifications in electronics

Job description

Job Description

Position: Field Service Engineer, Laboratory Diagnostic Systems

Salary: Basic Salary £50,000

Benefits: Company Car, 10% Bonus, Healthcare, Pension, Full Product Training

The Role

Following expansion, we are seeking a technically motivated and customer-focused Field Service Engineer responsible for:

1. Servicing and repairing a wide range of sophisticated medical and laboratory diagnostic systems used within pathology departments, NHS laboratories, and clinical chemistry environments.
2. Visiting customer sites to troubleshoot and provide effective solutions.
3. Liaising with external contacts, including laboratory managers and technicians from NHS and private scientific organizations.

Your Background

To succeed in this role, you should demonstrate:

• A competent background as a field service or technical support engineer with extensive experience working on high-value capital equipment.
• Qualifications in electronics.
• Experience with diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing, or high-value electronic/electromechanical equipment is advantageous.

Full product training will be provided, so applications from diverse technical backgrounds are encouraged.

The Company

Our client is part of one of the world's largest medical and laboratory equipment suppliers. They are a recognized brand leader supplying innovative diagnostic laboratory systems to the healthcare sector. Supported by a multi-'blue-chip' technology group, they prioritize research and development to maintain industry leadership. Their core values include product innovation, excellent customer service, and dedicated personnel.

This vacancy is advertised by TRS Consulting, an employment agency and/or employment business.